Bpo Supervisor
1 week ago
Roles and Responsibilities
- Manages a staff of professional-level team members or manages a team through lower-level supervisors manging healthcare Payer claims adjudication process
- Works within general policies and management guidance, independently determining approach to managing daily operations.
- Provides guidance and technical advice, becoming actively involved as necessary.
- Provides leadership of assigned departments through subordinate leaders.
- Ensures the highest level of support, technical detail and communications is provided in an efficient and courteous manner to clients.
- Takes lead position in initiating client relationships, determining project scope and making executive presentations.
Requirements:
- Typically requires 6-10 years relevant experience
- Should be flexible work in night shift
- Includes 3-5 years managerial/ leadership experience.
- Advanced influencing and communication skills.
- Advanced client service skills and leadership capabilities.
- Excellent organizational and time management skills.
- Ability to develop comprehensive and complex operational and strategic plans
**Job Segment**:Project Manager, Manager, Technology, Management
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Bpo Supervisor
1 week ago
Coimbatore, Tamil Nadu, India NTT DATA Full timeRoles and Responsibilities - Manages a staff of professional-level team members or manages a team through lower-level supervisors manging healthcare Payer claims adjudication process - Works within general policies and management guidance, independently determining approach to managing daily operations. - Provides guidance and technical advice, becoming...
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Coimbatore, India Spancore Full timeImmediate Opening – BPO Voice Process!Job Location: Gandhipuram, CoimbatoreKey Responsibilities 1. Customer Interaction & Support Handle inbound and outbound calls to assist customers with their queries, complaints, or requests. Provide accurate information about products, services, billing, and policies. Address customer concerns in a professional and...
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Coimbatore, India Spancore technology Full timeKey Responsibilities 1. Customer Interaction Handle inbound and outbound calls with professionalism and courtesy. Respond to customer inquiries about products, services, billing, or policies. Provide accurate information and resolve issues efficiently. Maintain a polite and empathetic tone, even when dealing with difficult customers. 2. Problem Resolution...
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