15h Left BPO Voice Process Jobs Opening in Spancore at Peelamedu, Pollachi, R S Puram, CoimbatoreLess
3 weeks ago
Immediate Opening – BPO Voice ProcessJob Location: Gandhipuram, CoimbatoreKey Responsibilities 1. Customer Interaction & Support Handle inbound and outbound calls to assist customers with their queries, complaints, or requests. Provide accurate information about products, services, billing, and policies. Address customer concerns in a professional and empathetic manner. Ensure first-call resolution (FCR) wherever possible to enhance customer satisfaction. 2. Problem Solving & Query Resolution Understand the customer’s problem clearly and provide effective solutions. Escalate unresolved issues to the concerned department or supervisor. Follow up on pending cases to ensure timely resolution. Maintain a customer-centric approach in all interactions. 3. Documentation & Reporting Record details of customer interactions in the CRM system accurately. Update customer profiles with relevant data and case histories. Maintain proper logs of complaints, inquiries, and resolutions. Submit daily, weekly, and monthly reports to the team leader. 4. Process Adherence & Quality Compliance Follow company policies, scripts, and standard operating procedures (SOPs). Ensure 100% compliance with quality standards and performance metrics. Maintain confidentiality while handling customer and company information. Participate in audits and feedback sessions to improve service delivery. 5. Collaboration & Continuous Improvement Work closely with team members, supervisors, and other departments to resolve issues quickly. Share customer feedback and suggestions with the management team. Participate actively in training sessions and upskilling programs. Contribute ideas for process improvement and efficiency enhancement.More information about this BPO Voice Process JobPlease go through the below FAQs to get all answers related to the given BPO Voice Process jobWhat are the job requirements to apply for this BPO Voice Process job position? Ans: A candidate must have a minimum of 0 to 3+ year experience as an BPO Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This BPO Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the BPO Voice Process position? Ans: There are immediate 1 job openings for BPO Voice Process in our Organisation.
12th Pass (HSE)
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Coimbatore, India Spancore Full timeJob Description:Make outbound/inbound calls to customers for sales, service, or support purposes.Explain products/services clearly and handle customer queries effectively.Maintain a positive and professional tone while interacting with clients.Keep accurate records of calls, customer details, and follow-ups in the system.Meet daily/weekly call and conversion...
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Coimbatore, India Spancore Full timeJob description:Make outbound/inbound calls to customers for sales, service, or support purposes.Explain products/services clearly and handle customer queries effectively.Maintain a positive and professional tone while interacting with clients.Keep accurate records of calls, customer details, and follow-ups in the system.Meet daily/weekly call and conversion...
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Coimbatore, India Spancore Full timeJob Description: We are seeking enthusiastic and customer-focused individuals to join our BPO Voice Process team. The role involves handling customer calls, resolving queries, and delivering a positive customer experience. Responsibilities: Handle inbound and outbound customer calls in a professional manner. Provide accurate information about products,...
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Coimbatore, India Spancore Full timeImmediate Opening – US Voice Process Executive (Night Shift)Job Location: Gandhipuram, CoimbatoreAre you fluent in English and looking to work in an international BPO process? We’re hiring US Voice Process Executive – Join a dynamic team with great growth opportunities!Role Description:* US Voice Process – Customer Support / Sales / Lead Generation*...
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Coimbatore, India Spancore Technology Full timeImmediate Opening at Spancore Technology – BPO Voice Process! Are you looking to start or grow your career in the BPO industry? Join Spancore Technology, a fast-growing company offering exciting opportunities in Voice Process roles! Job Location: Gandhipuram, CoimbatoreThe ideal candidate will handle inbound and outbound calls, assist customers with...
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Coimbatore, India Spancore Full timeKey Responsibilities Handle inbound and outbound calls for international clients. Provide customer support, resolve queries, and ensure client satisfaction. Follow call scripts, processes, and compliance guidelines. Meet targets for call handling, quality, and productivity. Maintain accurate records of customer interactions. Requirements Excellent...
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Coimbatore, India Spancore Full timeWe’re Hiring – BPO Voice Process Executive! Job Type: Full-time Process: Voice – Domestic/International Job Role: BPO Voice Process Executive Responsibilities: * Handle inbound/outbound calls with professionalism * Resolve customer queries and provide effective solutions * Maintain records of customer interactions * Meet daily/weekly performance...
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Coimbatore, India Spancore Full timeKey Responsibilities Handle inbound and outbound customer calls. Resolve queries, provide information, and ensure customer satisfaction. Maintain call records and update CRM systems accurately. Meet performance targets for quality, productivity, and response time. Requirements Excellent verbal communication skills in English (other languages a plus)....
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Coimbatore, India Spancore Full timeJob Title: BPO Voice Process Location: Coimbatore, Tamil Nadu Job Type: Full-Time (Rotational Shifts may apply) Job Description: We are hiring enthusiastic and customer-focused individuals for the position of BPO Voice Process. If you have excellent communication skills and enjoy helping others, this is a great opportunity to join a growing team in...
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Coimbatore, India Spancore Technology Full timeWe're Hiring! | BPO Voice Process | Spancore Technology – Coimbatore Are you ready to launch your career in the BPO industry? Join Spancore Technology, a fast-growing company located in Gandhipuram, Coimbatore!Key Responsibilities1. Customer Interaction Handle inbound and outbound calls in a professional and polite manner. Understand customer...
