BPO Voice Process Jobs Opening in Spancore technology at 100 Feet Road, Alagesan Road, Ganapathy, CoimbatoreLess
3 weeks ago
Spancore Technology’s BPO Voice Process hiring in Coimbatore:---Key Responsibilities: 1. Inbound Process Responsibilities: Handle incoming calls from customers and address their concerns or queries. Assist customers with service-related inquiries, technical support, complaints, billing issues, or order tracking. Maintain a calm, courteous tone during conversations, especially in high-stress or escalated scenarios. Follow company-provided scripts or guidelines while personalizing communication as needed. Ensure the first-call resolution (FCR) wherever possible and escalate unresolved issues to the appropriate department. 2. Outbound Process Responsibilities: Make outgoing calls to prospective or existing customers for sales, feedback, appointment scheduling, recovery, or survey purposes. Convince potential customers to purchase services or take specific actions (e.g., renew subscriptions, upgrade plans). Handle rejections or objections professionally and keep the customer engaged. Ensure all outbound interactions meet quality and compliance standards. 3. Data Entry and Call Logging: Record details of customer interactions, comments, complaints, and actions taken in the CRM or call logging system. Ensure accuracy and completeness of records for each call. Maintain confidentiality of customer information as per data protection guidelines. 4. Team Coordination and Reporting: Communicate effectively with team members and supervisors regarding issues, trends, or escalations. Participate in team meetings, briefings, and training sessions as scheduled. Share customer insights that may help improve product or service offerings.More information about this BPO Voice Process JobPlease go through the below FAQs to get all answers related to the given BPO Voice Process jobWhat are the job requirements to apply for this BPO Voice Process job position? Ans: A candidate must have a minimum of fresher as an BPO Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This BPO Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the BPO Voice Process position? Ans: There are immediate 1 job openings for BPO Voice Process in our Organisation.
12th Pass (HSE)
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US Voice Process
3 weeks ago
Coimbatore, India Spancore technology Full timeWe Are Hiring – US Voice Process - Customer Support ExecutiveWork Location: Gandhipuram, Coimbatore Position: US Voice Process - Customer Support Executive Job Role & Responsibilities: * Handle inbound and outbound calls for US-based clients * Provide excellent customer service and support * Follow communication scripts and resolve queries efficiently *...
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Coimbatore, India Spancore Full timeJob Opportunity – US Voice Process at Spancore Tech, Coimbatore Location: Gandhipuram, CoimbatoreJob Description:Handle inbound/outbound calls with US-based clients for support, sales, or service.Address customer queries, resolve issues, and provide timely assistance.Maintain call quality, accurate records, and follow company guidelines.Achieve...
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Coimbatore, India Spancore technology Full timeUS BPO voice process role at Spancore Technology, specifically for US/UK night shifts. This means you'll be working during the nighttime in India to align with business hours in the United States or United Kingdom. Here's what you need to know about this type of job: What to Expect · Work Schedule: Be prepared to work late nights or early...
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Coimbatore, India Spancore Full timeJob Opportunity – BPO Voice Process at Spancore Tech (Coimbatore)Location: Gandhipuram, CoimbatoreJob descriptionHandle inbound/outbound calls with US-based clients for support, sales, or service.Address customer queries, resolve issues, and provide timely assistance.Maintain call quality, accurate records, and follow company guidelines.Achieve...
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Coimbatore, India Spancore technology Full timeWe Are Hiring – BPO Voice Process ExecutiveWork Location: Gandhipuram, Coimbatore Key Responsibilities 1. Customer Interaction – Inbound Process Answer incoming calls from customers in a timely and professional manner. Listen carefully to understand the customer’s query or concern. Provide accurate information about products, services, and policies....
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Coimbatore, India Spancore technology Full timeKey Responsibilities 1. Customer Interaction Handle inbound and outbound voice calls professionally and efficiently. Understand customer requirements and provide accurate solutions. Assist customers with queries regarding products, services, and policies. Ensure first-call resolution (FCR) to enhance customer satisfaction. 2. Problem Resolution Identify...
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Data Entry
3 weeks ago
Coimbatore, India Spancore technology Full timeWe Are Hiring for Typing Jobs (Home-Based) Work Location: Coimbatore (Work from Home) Job Role: Data Entry / Typing Work - Non-Voice * Simple typing tasks from home * Enter data accurately from given sources * No voice calls – completely non-voice work Requirements: * 12th Pass / Any Degree * Good typing speed (minimum 30 WPM preferred) * Basic knowledge...
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Data Entry Executive
3 weeks ago
Coimbatore, India Spancore technology Full timeWe Are Hiring – Data Entry Executive - Non-Voice Process Work Location: Gandhipuram, Coimbatore Position: Data Entry Executive - Non-Voice Process Job Responsibilities: * Accurately enter and update data in the system * Perform routine data verification and validation * Maintain confidentiality and data integrity * Work with basic MS Excel / Google Sheets...
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Coimbatore, India Spancore technology Full timewe have immediate wanted in us process Job Location: While the jobs are for 'US Process,' the work location is in Coimbatore. Their office is located in Ram Nagar (near Mangala International). Some job postings may specify a different office location like Gandhipuram or Ramanathapuram.Job Roles: The postings mention roles like 'US Voice Process Executive'...
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Coimbatore, India Spancore Technology Full timeJob Opening – BPO Voice Process ExecutiveJob Location: Gandhipuram, CoimbatoreWe are hiring for BPO Voice Process Executive who will handle customer interactions via voice calls.This is a Voice Process job.Qualifications required* Minimum 12th pass or any graduate* Good communication skills (English or regional languages)* Freshers and experienced...
