BPO Voice Process Jobs Opening in Spancoretech at Saibaba Colony, Thodialur, Trichy Main Road, CoimbatoreLess
10 hours ago
We are hiring BPO voice process in Coimbatore Gandhipuram Key Responsibilities: 1. Customer Support (Inbound/Outbound): Handle incoming calls from customers with professionalism and courtesy. Make outbound calls to customers for feedback, promotions, reminders, or issue resolution. Address customer issues related to products, services, orders, payments, billing, technical support, or general inquiries. 2. Issue Resolution: Identify customer needs effectively and offer appropriate solutions. Provide accurate information in a clear and concise manner. Escalate unresolved or complex issues to the appropriate department or team lead. 3. Documentation & CRM Updates: Accurately log call details, issues, and resolutions in the CRM or call management system. Maintain up-to-date knowledge of company policies, products, and service procedures. Follow call scripts, compliance protocols, and quality standards consistently. 4. Process Adherence: Meet or exceed performance metrics such as call quality, handling time, first call resolution (FCR), and customer satisfaction (CSAT). Follow all standard operating procedures (SOPs), guidelines, and security protocols. Adhere to schedules, break timings, and productivity goals as set by the supervisor. 5. Communication & Coordination: Coordinate with internal departments when needed to resolve customer issues or gather information. Maintain professional communication with customers across various cultures and regions. Provide regular feedback on recurring customer issues to help improve service delivery.More information about this BPO Voice Process JobPlease go through the below FAQs to get all answers related to the given BPO Voice Process jobWhat are the job requirements to apply for this BPO Voice Process job position? Ans: A candidate must have a minimum of fresher as an BPO Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This BPO Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the BPO Voice Process position? Ans: There are immediate 1 job openings for BPO Voice Process in our Organisation.
12th Pass (HSE)
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Coimbatore, India Spancoretech Full timeWe’re Hiring – BPO Voice Process!Work Location: Gandhipuram, CoimbatoreLooking for a fresh start or the next step in your career? We have an immediate opening for a Voice Process role at our BPO in Gandhipuram, CoimbatoreWhat We’re Looking For:Good communication skillsWillingness to learnFreshers & experienced – both are welcome!Immediate joining...
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Coimbatore, India Spancoretech Full timeImmediate Opening – BPO Voice Process (Domestic/International)We are currently hiring for Voice Process Executive in our BPO division. If you have good communication skills and are looking to grow your career in the customer service industry, this is a great opportunity for you!Job Details:Position: BPO Voice Process ExecutiveJob Location: Gandhipuram,...
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Coimbatore, India Spancoretech Full timeBPO Voice Process Job in CoimbatoreWe're hiring for a full-time BPO voice process role. Freshers are welcome to apply!What You'll Do:Handle incoming and outgoing customer calls.Help customers with their questions and solve their problems.Keep detailed records of all your interactions with customers.Who We're Looking For:Education: 10th pass, 12th pass, or...
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Coimbatore, India Spancoretech Full timeImmediate Job Opening – US Voice Process!Location: Gandhipuram, CoimbatoreAre you looking to kick-start your career in a dynamic work environment? We have an exciting opportunity for you in our US Voice Process team!What We Offer:* Friendly work culture* Attractive salary & incentives* Career growth opportunities* Training & support for freshers*Freshers &...
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Data Entry
10 hours ago
Coimbatore, India Spancoretech Full timeHiring for Data Entry - Non-Voice Process in CoimbatoreWe are seeking diligent and detail-oriented candidates to join our team for a data entry, non-voice role. This is an excellent opportunity for freshers to start their career in the BPO and back-office support sector.Data Entry: You will be responsible for accurately and efficiently entering data from...
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Coimbatore, India Spancoretech Full timeWe are hiring for a US Voice Process in Coimbatore.This is a great opportunity for individuals with strong English communication skills to work in an international environment.Job Description:This is a full-time position that involves handling inbound and/or outbound calls from customers in the United States.Responsibilities include answering customer...
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Coimbatore, India Spancoretech Full timeWe’re Hiring – Data Entry (Non-Voice Process)!Work Location: Gandhipuram, CoimbatoreLooking for a calm and focused work environment? We have an immediate opening for a Data Entry – Non-Voice Process role in Gandhipuram, Coimbatore!What You Need:Basic computer knowledgeGood typing speed & accuracyFreshers are welcome!Non-voice process – No calls...
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Coimbatore, India Spancoretech Full timeJob Summary A BPO (Business Process Outsourcing) Customer Support Executive is responsible for handling customer inquiries, resolving complaints, and providing product or service information via phone, email, or chat. The executive serves as the first point of contact between the customer and the company and plays a crucial role in maintaining high levels of...
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Coimbatore, India Spancoretech Full timeImmediate Opening – Data Entry (Non-Voice) ProcessWe are hiring for Data Entry Operator to join our Non-Voice Process team. If you have basic computer knowledge and attention to detail, this is a great opportunity to start or grow your career in the BPO/ITES sector.Job Details:Position: Data Entry Operator – Non-Voice ProcessJob Location: Gandhipuram,...
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Coimbatore, India Spancoretech Full timeJob Opening: US Voice Process Executive Job Summary We are hiring enthusiastic and goal-oriented US Voice Process Executives to join our international customer service team. The ideal candidate will be responsible for handling inbound and outbound voice-based interactions with customers located in the United States, providing assistance, resolving queries,...
