BPO Voice Process Jobs Opening in Span core at Peelamedu, R S Puram, Ram Nagar, CoimbatoreLess
3 weeks ago
We're Hiring Join Our Team at Span core Key Responsibilities1. Customer Communication & Support Answer inbound calls professionally and resolve customer queries effectively. Make outbound calls to generate leads, sell products, or conduct surveys. Maintain a polite, positive, and empathetic tone while interacting with customers. Explain products, services, or processes in a clear and concise manner. 2. Problem-Solving & Query Resolution Identify customer concerns and provide accurate solutions within defined timelines. Escalate complex cases to team leaders or supervisors when necessary. Follow up on unresolved issues to ensure complete customer satisfaction. 3. Sales & Upselling (Process-Specific) Promote products and services during customer interactions. Convert inquiries into sales opportunities where applicable. Meet or exceed monthly/quarterly sales targets and KPIs. 4. Data Management & Reporting Update customer details and interaction notes in the CRM system. Maintain accurate call logs, follow-ups, and resolution statuses. Generate reports on call volume, query trends, and customer feedback. 5. Process Adherence & Compliance Follow standard operating procedures (SOPs) and call scripts where required. Ensure compliance with company policies, security guidelines, and regulatory standards. Maintain confidentiality of customer and company data. More information about this BPO Voice Process JobPlease go through the below FAQs to get all answers related to the given BPO Voice Process jobWhat are the job requirements to apply for this BPO Voice Process job position? Ans: A candidate must have a minimum of 0 to 3+ year experience as an BPO Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This BPO Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the BPO Voice Process position? Ans: There are immediate 1 job openings for BPO Voice Process in our Organisation.
12th Pass (HSE)
-
Coimbatore, India Span core Full timeImmediate Opening – BPO Voice Process Executive Job Location: Gandhipuram, CoimbatoreJob Role:BPO Voice Process Executive (Domestic / International Voice)Key Responsibilities:* Handle inbound and outbound customer calls* Provide accurate information and support* Maintain a professional and friendly tone* Meet daily performance targetsEligibility:*...
-
Coimbatore, India Span core Full timeWe are looking for energetic and customer-focused professionals to join our BPO Voice Process team. The role involves handling customer calls, resolving queries, and ensuring excellent service delivery. Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information about products, services, or...
-
Coimbatore, India Span core Full timeJob description:Make outbound/inbound calls to customers for sales, service, or support purposes.Explain products/services clearly and handle customer queries effectively.Maintain a positive and professional tone while interacting with clients.Keep accurate records of calls, customer details, and follow-ups in the system.Meet daily/weekly call and conversion...
-
Coimbatore, India Span core Full timeKey Responsibilities Handle inbound and outbound calls for international clients. Provide customer support, resolve queries, and ensure client satisfaction. Follow call scripts, processes, and compliance guidelines. Meet targets for call handling, quality, and productivity. Maintain accurate records of customer interactions. Requirements Excellent...
-
Coimbatore, India Span core Full timeJob descriptionMake outbound/inbound calls to customers for sales, service, or support purposes.Explain products/services clearly and handle customer queries effectively.Maintain a positive and professional tone while interacting with clients.Keep accurate records of calls, customer details, and follow-ups in the system.Meet daily/weekly call and conversion...
-
Coimbatore, India Span core Full timeImmediate Opening – US Voice ProcessJob Location: Gandhipuram, CoimbatoreKey Responsibilities 1. Handling Inbound Calls Answer incoming calls from US-based customers promptly and professionally. Address queries regarding products, services, billing, or account-related issues. Offer accurate and clear information while maintaining a polite and empathetic...
-
Coimbatore, India Span core Full timeWe are hiring for US Voice Process in our International BPO division. The role involves interacting with US-based customers to provide information, resolve queries, and ensure excellent customer satisfaction. Responsibilities: Handle inbound and outbound calls for US-based customers. Provide accurate information, support, and solutions to customer queries....
-
Coimbatore, India Span core Full timeImmediate Opening – Data Entry (Non-Voice Process)Job Location: Gandhipuram, CoimbatoreJob Role: Data Entry (Non-Voice Process)Job Responsibilities:* Enter and update data accurately into systems* Maintain confidentiality and data integrity* Perform routine clerical and administrative tasks* Ensure timely completion of tasksEligibility Criteria:* Minimum...
-
▷ Urgent! Data Entry
3 weeks ago
Coimbatore, India Span core Full timeWe’re Hiring! – Data Entry - Non-Voice ProcessKey Responsibilities1. Data Entry & Management Enter, update, and maintain accurate information in company databases and CRM systems. Transfer data from physical documents, forms, or source files into digital formats. Perform bulk data entry tasks within specified timelines. Verify, review, and correct errors...
-
Coimbatore, India Span core Full timeImmediate Opening – Female Receptionist Wanted!Key Responsibilities1. Front Desk Management Greet and welcome visitors warmly and professionally. Maintain a neat, organized, and inviting reception area. Ensure all guests are attended to promptly and directed to the right departments. Handle visitor inquiries with courtesy and efficiency. 2. Call Handling &...
