Urgent US Voice Process Jobs Opening in Span core at Peelamedu, R S Puram, Ram Nagar, CoimbatoreLess
3 weeks ago
Immediate Opening – US Voice ProcessJob Location: Gandhipuram, CoimbatoreKey Responsibilities 1. Handling Inbound Calls Answer incoming calls from US-based customers promptly and professionally. Address queries regarding products, services, billing, or account-related issues. Offer accurate and clear information while maintaining a polite and empathetic tone. Escalate unresolved issues to higher authorities when necessary. 2. Managing Outbound Calls Contact US-based customers for lead generation, surveys, or follow-ups. Conduct telemarketing campaigns to promote products or services. Verify customer details and collect necessary information for business processes. Build rapport with customers and encourage positive engagement. 3. Providing Customer Support Listen actively to understand customer concerns and provide appropriate solutions. Troubleshoot technical or account-related issues. Maintain high-quality standards by following company scripts and policies. Ensure customer satisfaction and work towards reducing churn rates. 4. Data Entry and Documentation Accurately record customer details, complaints, and solutions in the company’s CRM system. Update records for future reference and quality audits. Generate daily and weekly reports on call statistics and issue resolutions. 5. Meeting Performance Metrics Achieve targets related to call handling time, first-call resolution (FCR), and customer satisfaction (CSAT) scores. Maintain service-level agreements (SLAs) set by the client or company. Participate in team reviews and performance improvement sessions.More information about this US Voice Process JobPlease go through the below FAQs to get all answers related to the given US Voice Process jobWhat are the job requirements to apply for this US Voice Process job position? Ans: A candidate must have a minimum of 0 to 3+ year experience as an US Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This US Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the US Voice Process position? Ans: There are immediate 1 job openings for US Voice Process in our Organisation.
12th Pass (HSE)
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Coimbatore, India Span core Full timeWe're Hiring! Join Our Team at Span core Key Responsibilities1. Customer Communication & Support Answer inbound calls professionally and resolve customer queries effectively. Make outbound calls to generate leads, sell products, or conduct surveys. Maintain a polite, positive, and empathetic tone while interacting with customers. Explain products, services,...
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Coimbatore, India Span core Full timeKey Responsibilities Handle inbound and outbound calls for international clients. Provide customer support, resolve queries, and ensure client satisfaction. Follow call scripts, processes, and compliance guidelines. Meet targets for call handling, quality, and productivity. Maintain accurate records of customer interactions. Requirements Excellent...
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Coimbatore, India Span core Full timeImmediate Opening – BPO Voice Process Executive Job Location: Gandhipuram, CoimbatoreJob Role:BPO Voice Process Executive (Domestic / International Voice)Key Responsibilities:* Handle inbound and outbound customer calls* Provide accurate information and support* Maintain a professional and friendly tone* Meet daily performance targetsEligibility:*...
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Coimbatore, India Span core Full timeWe are hiring for US Voice Process in our International BPO division. The role involves interacting with US-based customers to provide information, resolve queries, and ensure excellent customer satisfaction. Responsibilities: Handle inbound and outbound calls for US-based customers. Provide accurate information, support, and solutions to customer queries....
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Coimbatore, India Span core Full timeWe are looking for energetic and customer-focused professionals to join our BPO Voice Process team. The role involves handling customer calls, resolving queries, and ensuring excellent service delivery. Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information about products, services, or...
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▷ Urgent! Data Entry
3 weeks ago
Coimbatore, India Span core Full timeWe’re Hiring! – Data Entry - Non-Voice ProcessKey Responsibilities1. Data Entry & Management Enter, update, and maintain accurate information in company databases and CRM systems. Transfer data from physical documents, forms, or source files into digital formats. Perform bulk data entry tasks within specified timelines. Verify, review, and correct errors...
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Coimbatore, India Span core Full timeJob descriptionMake outbound/inbound calls to customers for sales, service, or support purposes.Explain products/services clearly and handle customer queries effectively.Maintain a positive and professional tone while interacting with clients.Keep accurate records of calls, customer details, and follow-ups in the system.Meet daily/weekly call and conversion...
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Coimbatore, India Span core Full timeJob description:Make outbound/inbound calls to customers for sales, service, or support purposes.Explain products/services clearly and handle customer queries effectively.Maintain a positive and professional tone while interacting with clients.Keep accurate records of calls, customer details, and follow-ups in the system.Meet daily/weekly call and conversion...
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Coimbatore, India Span core Full timeImmediate Opening – Data Entry (Non-Voice Process)Job Location: Gandhipuram, CoimbatoreJob Role: Data Entry (Non-Voice Process)Job Responsibilities:* Enter and update data accurately into systems* Maintain confidentiality and data integrity* Perform routine clerical and administrative tasks* Ensure timely completion of tasksEligibility Criteria:* Minimum...
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Coimbatore, India Span core Full timeImmediate Opening – Female Receptionist Wanted!Key Responsibilities1. Front Desk Management Greet and welcome visitors warmly and professionally. Maintain a neat, organized, and inviting reception area. Ensure all guests are attended to promptly and directed to the right departments. Handle visitor inquiries with courtesy and efficiency. 2. Call Handling &...
