US Voice Process Jobs Opening in Span core at Peelamedu, R S Puram, Ram Nagar, CoimbatoreLess
1 week ago
Immediate Opening – US Voice ProcessJob Location: Gandhipuram, CoimbatoreKey Responsibilities 1. Handling Inbound Calls Answer incoming calls from US-based customers promptly and professionally. Address queries regarding products, services, billing, or account-related issues. Offer accurate and clear information while maintaining a polite and empathetic tone. Escalate unresolved issues to higher authorities when necessary. 2. Managing Outbound Calls Contact US-based customers for lead generation, surveys, or follow-ups. Conduct telemarketing campaigns to promote products or services. Verify customer details and collect necessary information for business processes. Build rapport with customers and encourage positive engagement. 3. Providing Customer Support Listen actively to understand customer concerns and provide appropriate solutions. Troubleshoot technical or account-related issues. Maintain high-quality standards by following company scripts and policies. Ensure customer satisfaction and work towards reducing churn rates. 4. Data Entry and Documentation Accurately record customer details, complaints, and solutions in the company’s CRM system. Update records for future reference and quality audits. Generate daily and weekly reports on call statistics and issue resolutions. 5. Meeting Performance Metrics Achieve targets related to call handling time, first-call resolution (FCR), and customer satisfaction (CSAT) scores. Maintain service-level agreements (SLAs) set by the client or company. Participate in team reviews and performance improvement sessions.More information about this US Voice Process JobPlease go through the below FAQs to get all answers related to the given US Voice Process jobWhat are the job requirements to apply for this US Voice Process job position? Ans: A candidate must have a minimum of 0 to 3+ year experience as an US Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This US Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the US Voice Process position? Ans: There are immediate 1 job openings for US Voice Process in our Organisation. 12th Pass (HSE)
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Coimbatore, India Span core Full timeImmediate Opening – BPO Voice Process Executive Job Location: Gandhipuram, CoimbatoreJob Role:BPO Voice Process Executive (Domestic / International Voice)Key Responsibilities:* Handle inbound and outbound customer calls* Provide accurate information and support* Maintain a professional and friendly tone* Meet daily performance targetsEligibility:*...
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Coimbatore, India Span core Full timeJob description:Make outbound/inbound calls to customers for sales, service, or support purposes.Explain products/services clearly and handle customer queries effectively.Maintain a positive and professional tone while interacting with clients.Keep accurate records of calls, customer details, and follow-ups in the system.Meet daily/weekly call and conversion...
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Coimbatore, India Span core Full timeImmediate Opening – Data Entry (Non-Voice Process)Job Location: Gandhipuram, CoimbatoreJob Role: Data Entry (Non-Voice Process)Job Responsibilities:* Enter and update data accurately into systems* Maintain confidentiality and data integrity* Perform routine clerical and administrative tasks* Ensure timely completion of tasksEligibility Criteria:* Minimum...
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Coimbatore, India Span core Full timeJob descriptionMake outbound/inbound calls to customers for sales, service, or support purposes.Explain products/services clearly and handle customer queries effectively.Maintain a positive and professional tone while interacting with clients.Keep accurate records of calls, customer details, and follow-ups in the system.Meet daily/weekly call and conversion...
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Coimbatore, India Span core Full time✨ We’re Hiring – Female Receptionist Key Responsibilities Greet and assist visitors, clients, and employees in a professional manner. Answer and direct phone calls, emails, and inquiries. Manage appointment scheduling and maintain front desk records. Ensure reception area is neat, presentable, and welcoming. Support administrative tasks as required....
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Coimbatore, India Span core Full timeKey Responsibilities Enter, format, and manage data accurately from source documents. Proofread and verify typed content to ensure accuracy. Maintain digital files and submit completed work on time. Follow company guidelines and confidentiality standards. Requirements Good typing speed with accuracy. Basic knowledge of MS Office/Google Docs. Self-motivated...
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Coimbatore, India Span core Full timeKey Responsibilities Enter, update, and maintain accurate data in company systems. Verify and cross-check information to ensure data accuracy. Manage files, records, and documentation efficiently. Support other departments with required data reports. Requirements Basic computer knowledge with good typing speed. Attention to detail and accuracy. Ability to...
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Coimbatore, India Span core Full timeWe're Hiring – US Voice ProcessLocation: Gandhipuram, CoimbatoreLooking to launch your career in the BPO industry? This is your chance!Position: US Voice ProcessWork Type: Full-Time (Night Shift)Experience: Freshers are most welcomeAge Limit: 18 to 30 yearsSkills: Good English communication is a mustPerks & Benefits: Night Shift AllowanceOn-the-Job...
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US Voice Process
1 week ago
Coimbatore, India Span core Full timeWe’re Hiring – US Voice ProcessLooking to build a career in international BPO? Join our US Voice Process team and work with a dynamic and growing company in the heart of Coimbatore! Position: US Voice Process - Night ShiftKey Responsibilities Customer Interaction & Support Handle inbound and outbound calls with US-based customers. Answer queries related...
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Coimbatore, India Span core Full timeJob Description: We are looking for dynamic candidates to handle US-based voice process operations. The role involves interacting with international clients to resolve queries, provide support, and ensure excellent customer service. Key Responsibilities: Handle inbound and outbound calls for US clients. Assist customers with queries, complaints, and support...
