▷ (Urgent Search) BPO Voice Process Jobs Opening in Spancore technology at Pachapalayam,, Peelamedu, Pollachi, CoimbatoreLess
1 day ago
Key Responsibilities 1. Customer Interaction Handle inbound and outbound calls with professionalism and courtesy. Respond to customer inquiries about products, services, billing, or policies. Provide accurate information and resolve issues efficiently. Maintain a polite and empathetic tone, even when dealing with difficult customers. 2. Problem Resolution Listen carefully to customer complaints and provide effective solutions. Escalate complex issues to senior team members or supervisors when necessary. Ensure follow-up calls/emails are made to confirm customer satisfaction. 3. Sales & Promotion (Outbound) Contact potential customers to promote company products or services. Generate leads and convert them into sales opportunities. Upsell or cross-sell products based on customer needs. 4. Process Adherence Follow standard operating procedures (SOPs) for call handling. Meet quality standards such as call handling time, accuracy, and compliance. Ensure conversations align with company guidelines and policies. 5. Data Entry & Documentation Accurately record details of customer interactions in the CRM system. Update databases with call outcomes, feedback, and customer information. Maintain confidentiality of customer data and company information. 6. Performance Metrics Meet daily/weekly targets for number of calls, sales conversions, or resolutions. Achieve defined KPIs like Average Handling Time (AHT), First Call Resolution (FCR), and Customer Satisfaction Score (CSAT).More information about this BPO Voice Process JobPlease go through the below FAQs to get all answers related to the given BPO Voice Process jobWhat are the job requirements to apply for this BPO Voice Process job position? Ans: A candidate must have a minimum of fresher as an BPO Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This BPO Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the BPO Voice Process position? Ans: There are immediate 1 job openings for BPO Voice Process in our Organisation.
12th Pass (HSE)
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Coimbatore, India Spancore Technology Full timeImmediate Opening at Spancore Technology – BPO Voice Process! Are you looking to start or grow your career in the BPO industry? Join Spancore Technology, a fast-growing company offering exciting opportunities in Voice Process roles! Job Location: Gandhipuram, CoimbatoreThe ideal candidate will handle inbound and outbound calls, assist customers with...
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Coimbatore, India Spancore Technology Full timeWe're Hiring! | BPO Voice Process | Spancore Technology – Coimbatore Are you ready to launch your career in the BPO industry? Join Spancore Technology, a fast-growing company located in Gandhipuram, Coimbatore!Key Responsibilities1. Customer Interaction Handle inbound and outbound calls in a professional and polite manner. Understand customer...
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Coimbatore, India Spancore technology Full timeImmediate Opening – BPO Voice Process (Office Work) – Coimbatore Are you looking to kickstart your career in the BPO industry? We have urgent openings for Voice Process – Office Work roles in Coimbatore! Job Highlights: * Role: BPO Voice Process - Domestic/International * Type: Full-time, Office-based * Location: Coimbatore * Freshers &...
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Coimbatore, India Spancore Technology Full timeJob Opening – BPO Voice Process ExecutiveJob Location: Gandhipuram, CoimbatoreWe are hiring for BPO Voice Process Executive who will handle customer interactions via voice calls.This is a Voice Process job.Qualifications required* Minimum 12th pass or any graduate* Good communication skills (English or regional languages)* Freshers and experienced...
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Coimbatore, India Spancore technology Full timeSpancore Technology’s BPO Voice Process hiring in Coimbatore:---Key Responsibilities: 1. Inbound Process Responsibilities: Handle incoming calls from customers and address their concerns or queries. Assist customers with service-related inquiries, technical support, complaints, billing issues, or order tracking. Maintain a calm, courteous tone during...
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Coimbatore, India Spancore technology Full timeWe’re Hiring! Join Our BPO Voice Process Team in Gandhipuram, Coimbatore!Are you a confident communicator with a passion for customer service? We’re looking for energetic and enthusiastic individuals to join our BPO Voice Process Team!Location: Gandhipuram, CoimbatoreProcess: Voice (Inbound/Outbound)What We Offer:* Competitive Salary & Incentives*...
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Coimbatore, India Spancore technology Full timeUS BPO voice process role at Spancore Technology, specifically for US/UK night shifts. This means you'll be working during the nighttime in India to align with business hours in the United States or United Kingdom. Here's what you need to know about this type of job: What to Expect · Work Schedule: Be prepared to work late nights or early...
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Coimbatore, India Spancore technology Full timeKey Responsibilities Customer Interaction Answer inbound customer calls and address their queries effectively. Handle outbound calls to follow up on service requests, sales leads, or collections. Provide accurate information about products, services, or processes. Ensure high levels of professionalism in every interaction to create a positive customer...
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Coimbatore, India Spancore technology Full timeImmediate Opening – BPO Voice Process at Spancore Technology!Key Responsibilities1. Customer Interaction & Support Handle inbound and outbound customer calls professionally and efficiently. Understand customer requirements and provide accurate information about products, services, or processes. Respond promptly to customer inquiries, complaints, and...
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Coimbatore, India Spancore Full timeJob Title: BPO Voice Process Location: Coimbatore, Tamil Nadu Job Type: Full-Time (Rotational Shifts may apply) Job Description: We are hiring enthusiastic and customer-focused individuals for the position of BPO Voice Process. If you have excellent communication skills and enjoy helping others, this is a great opportunity to join a growing team in...
