
Coe - Unsecured Assets-customer Experience
2 weeks ago
Job Role _
- Responsible for managing a team/ teams of professional Customer Experience Officers in a challenging and customer driven environment
- Ensuring strict adherence to service and quality benchmarks, and world class service experience for customers
**Job Description**:
- Minimum 4 to 5 years of relevant experience in cross selling of financial products and at least one year in managing a team.
- Experience of handling various service/sales related campaigns.
- Good communication skills
- Leadership skills
- Thorough overall understanding of banking
- Anticipates, understands and addresses the changing needs of customers.
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Thane, India Kotak Mahindra Full timeJob Role - Responsible for managing a team/ teams of professional Customer Experience Officers in a challenging and customer driven environment - Responsible to deliver Center of Excellence in General Insurance tele-sales Ensuring strict adherence to service and quality benchmarks, and world class service experience for customers **Job Description**: -...
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Asset Executive
1 day ago
Thane, India Acute Informatics Pvt. Ltd Full time**Asset Executive JD** TOP Skills - Maintaining the end user asset life cycle through IMAC process Physical Asset Verification once in a year What is IMAC What is Physical Asset Verification 1. Maintaining the inventory of end user asset (Desktop, laptop, printer, scanner) 2. Maintaining the inventory of DC assets ( Servers, VMs, Router, Switches, UPS,...
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Customer Service
1 week ago
Thane, India LEADS 2 BUSINESS SOLUTIONS P LTD Full timeLooking for Immediate joiners You have to work on Banking Products: - Personal loan - EMI - Home loan - COP - Unsecured Card Hsc Fresher are welcome **Salary**: - 13000 in hand 16000 gross Pick and drop facility from Thane station. **Salary**: ₹13,000.00 - ₹16,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental...
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Thane, MH, IN Kotak Mahindra Bank Full timeJob Title SQ-Quality Analyst-Service Department Group Service Quality Location Noida Mumbai Bangalore Hyderabad Will Train Applicant s Yes Role and Responsibilities Manage and monitor operational activities related to successfully completing quality work e g work plans schedules call monitoring case...
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Customer Experience Officer
1 week ago
Thane, India Riverforest Connections Full timeRole : Customer Experience Officer - Function : Customer Service - Work Location - Thane-Mumbai - **Primary Responsibilities** Eligibility/Job requirements: **Responsibilities**: - Responsible for interacting with PAN India customers/prospects of Liberty General Insurance. - Responsible for out calling PAN India customers/prospects of Liberty General...
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Relationship Officer
2 weeks ago
Thane, India FUNDSUTRA CAPITAL ADVISORY PRIVATE LIMITED Full timeIndividual role -Profile needs to be from any lending background (Home Loan/ Loan Against Property/ Personal Loan/ Business Loan) Secured & unsecured from Direct Channel. *Communication skill Hindi. English Salary: - 15 to 25K per month + INCENTIVES **Job Types**: Full-time, Permanent Pay: ₹8,000.00 - ₹25,000.00 per month Schedule: - Day...
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Customer Experience Manager
2 weeks ago
Thane, India TP Full timeWe are seeking a seasoned Operations Manager to lead and optimize customer service operations. The ideal candidate will have deep experience in managing high-volume customer interactions, driving service excellence, and leading teams in a dynamic travel environment. Familiarity with travel booking systems and GDS platforms (e.G., Amadeus, Sabre) is highly...
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Customer Experience Coordinator
2 weeks ago
Thane, India El Roi Full timeJob Role To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries & requests to customers satisfaction To identify and convert the opportunities for cross selling (banking product) on customers call Responsible for quality communication and customer servicing within laid down productivity and service...
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Customer Experience Executive
1 week ago
Thane, India Abhirath Full time**CRM Executive** **Duties & Responsibilities** **Sample responsibilities for this position include**: - Highly numerate with excellent proficiency in Microsoft Excel - Support the Senior CRM manager to define and develop the retention strategy, roadmap and budget that will achieve targets and KPIs - Ensuring that client information is most updated in CRM...
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Customer Experience Partner
2 weeks ago
Thane, India A.P. Moller - Maersk Full timeJob Description The Container Sales Customer Experience team manages the outfleet of old and total loss containers, selling them globally in over 70 countries. Responsibilities include handling after-sales activities, ensuring compliance with regulations, managing financial transactions, and addressing customer queries. The role requires seamless...