Coe - General Insurance-customer Experience

1 day ago


Thane, India Kotak Mahindra Full time

Job Role
- Responsible for managing a team/ teams of professional Customer Experience Officers in a challenging and customer driven environment
- Responsible to deliver Center of Excellence in General Insurance tele-sales

Ensuring strict adherence to service and quality benchmarks, and world class service experience for customers

**Job Description**:

- Responsible for managing a team/ teams of professional Customer Experience Officers in a challenging and customer driven environment
- Responsible to deliver Center of Excellence in General Insurance tele-sales

Ensuring strict adherence to service and quality benchmarks, and world class service experience for customers


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