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Sales Executive

2 weeks ago

Thane, India Reflective Customer Solutions Full time

**Responsibilities**:

- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative target

**Requirements and skills**
- Previous experience in a sales and lead generation
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree

**Salary**: From ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Day range:

- Monday to Friday

Shift:

- Night shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Thane, Thane - 400604, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Sales: 2 years (preferred)
- Lead generation: 1 year (preferred)
- total work: 3 years (preferred)

**Language**:

- English (preferred)
- French (preferred)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)