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Customer Care Executive

2 weeks ago

Wagle Estate Thane Maharashtra, India SBI General Insurance Full time

Managing, develop and drive BANCA product migration of central business and achieve New business & cross sell target

**Retention / Migration, Portfolio Management**

Manage the renewal/product migration portfolio for retail line of ANCA and agency channel to achieve Direct retention targets

**Digital Sales Management/ Direct-Cross Sales Management**

Achieve Digital (toll free) New business sales and cross sell Target.

**Accurate disposition mapping and internal quality score**

Ensure Minimal Error Rate on Interaction with customers and BANCA officials

Ensure interactions with Customers and SP’s are meeting internal defined Quality Standards & Disposition accuracy

**Salary**: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

Work Location: In person