Customer Experience Officer

**Job Role**: - Complete knowledge of RL process and at least basic knowledge of CC and RA Skill - Should have an eye for detail, Ensuring procedural compliance. - Timely Authorization of all request taken by CEC. - Error free financial and non-financial request processing - Call Audits and provide feedback to the CEC officers. - Suggest process...

Job Role - Responsible for managing a team/ teams of professional Customer Experience Officers in a challenging and customer driven environment - Responsible to deliver Center of Excellence in General Insurance tele-sales Ensuring strict adherence to service and quality benchmarks, and world class service experience for customers **Job Description**: -...

**CEC Officer - Inbound - Credit Cards - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager**Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert...

Role : Custom Clearance officer Experience : Minimum 1 year Qualification : Graduate, Bachelor’s degree & Diploma in EXIM ( Export - Import Management ) Responsibilities: 1) Handle Customs clearance of Import &; Export goods 2) Handle Documentation of Import, Export & Licenses 3) Coordinate with Customs 4) Handle License formalities and Customs Bond...

**Job Role: Customer Grievance Officer** **Location**: Nerul, Navi Mumbai **Employment Type**: Full-time **Work Environment**: Office-based (In-person role) **Position Overview**: We are hiring **Customer Grievance Officers** for our Nerul office who will be responsible for managing, resolving, and documenting customer complaints and issues in a...

Job Role _ - Responsible for managing a team/ teams of professional Customer Experience Officers in a challenging and customer driven environment - Ensuring strict adherence to service and quality benchmarks, and world class service experience for customers **Job Description**: - Minimum 4 to 5 years of relevant experience in cross selling of financial...

**CUSTOMER CARE SUPPORT (WORK FROM OFFICE)** **AGE LIMIT : 19 TO 32** REQUIRED CANDIDATES FOR REAL ESTATE DOMAIN SHIFT TIMINGS: - DAY ROTATIONAL ELIGIBILITY CRITERIA: REQUIRED CANDIDATE FROM SAME BACKGROUND WITH EXCELLENT COMMUNICATION VERSANT 6 HR ROUND WILL BE CONDUCTED TELEPHONIC FOR FURTHER ROUND CANDIDATE HAS TO BE THERE IN THE OFFICE REQUIRED...

**We are Hiring For Customer service Officer in IIFL Securities** **About Company: - ** IIFL was founded on 18 October 1995, by Nirmal Jain. IIFL is ranked among the top seven financial conglomerates in India and as the top independent financial services firm in India in terms of market capitalization. Today, IIFL Holdings Limited is India's leading...

We are seeking a seasoned Operations Manager to lead and optimize customer service operations. The ideal candidate will have deep experience in managing high-volume customer interactions, driving service excellence, and leading teams in a dynamic travel environment. Familiarity with travel booking systems and GDS platforms (e.G., Amadeus, Sabre) is highly...

Job Role To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries & requests to customers satisfaction To identify and convert the opportunities for cross selling (banking product) on customers call Responsible for quality communication and customer servicing within laid down productivity and service...