
Customer Experience Coordinator
1 day ago
Job Role
To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries & requests to customers satisfaction
To identify and convert the opportunities for cross selling (banking product) on customers call
Responsible for quality communication and customer servicing within laid down productivity and
service benchmarks.
Ensure customer “delight” and consistent service experience, including timely resolution of
customer queries/issues.
Complete the logs specified by the process (End-of-day target)
Adherence to Information Security norms & quality process norms.
To be aware of and comply with any updates about the process
Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance
Graduate
Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage
Excellent communication skills - Verbal & Written
Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays
Flexible to get scattered 8 Week Offs in a month with 9hours shift
Good listening skills and strong communication abilities.
Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹280,000.00 - ₹330,000.00 per year
**Speak with the employer**
+91 8122327681
-
Coordinator - Customer Operation
6 days ago
Thane, India Bayer Full time**At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...
-
Coordinator - Customer Operation
6 days ago
Thane, India Bayer Full time**At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...
-
Customer Experience Officer
7 hours ago
Thane, India Riverforest Connections Full timeFrom 1 to 3 year(s) of experience - ₹ Not Disclosed by Recruiter - Thane**Roles and Responsibilities** Role : Customer Experience Officer - Function : Customer Service Work Location - Thane-Mumbai **Primary Responsibilities** Eligibility/Job requirements: **Responsibilities**: - Responsible for interacting with PAN India customers/prospects of Liberty...
-
Sales Coordinator
1 day ago
Thane, India Impact Solution Full timeWe are currently hiring for Sales Coordinator To coordinate with internal and external customers. To coordinate with Sales team. Coordination with CRM team. Coordination with Operations team (Procurement & QC/QA). To coordinate with customers. To coordinate with authorized distributors Location : Thane Qualification : Bsc Chemistry Experience : 1 to...
-
Sales Coordinator
4 days ago
Thane, India HD Fire Protect Full time**Designation** **Sales Coordinator** - Department - Sales - Location - Thane, Maharashtra. - Industry - Industrial Products / Heavy Machinery - Minimum Qualification - Graduate - Required Nature of Experience - 2-4 years of experience in Sales. - Be responsive to product queries and doubts. - Close coordination with clients. - Follow up with customers in...
-
Sales Coordinator
7 hours ago
Thane, India International Industrial Springs Full time**: Career**: Position Vacant Sales Coordinator Department Marketing Location Thane Work Experience 2 - 3 Year **Job description**: - Job Summary 1. Checking details in order v/s quotation v/s repeat order 2. Business partner details verification 3. Customer coordination 4. MIS updating 5. Sales order entry in SAP 6. Work order Slip updating in...
-
Sales Executive
2 days ago
Thane, India Reflective Customer Solutions Full time**Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...
-
Sales Coordinator
6 days ago
Thane, India GenNext Strategy Advisors Full timeGreetings from Gennext Strategy Advisors We have opening for Sales Coordinator **Company name **:Gibam India Pvt Ltd **Location **:Bhiwandi ( If your comfortable for this location then only apply) **Experience**:1 to 3 Years **Salary**: 20,000 to 30,000 We Have urgent opening **Job description**: - Sending Quotations & Performa invoice according to...
-
Sales Coordinator
2 days ago
Thane, India Nitin Castings Full timeRequired - Sales Coordinator - Responsibilities - coordination with marketing relatetd work with our plant and customers. He / she should be coordinate with all marketing team. should have good knowledge of Industrial Products & computer. Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift **Education**: - Bachelor's...
-
Sales Coordinator
4 days ago
Thane, India Rama Mining Tools Pvt Ltd. Full time**Job Summary**: The role focuses on coordinating internal departments to ensure seamless execution of customer orders and maintaining strong relationships with existing customers. The position requires attention to detail, excellent organizational skills, and a proactive approach to problem-solving to drive customer satisfaction and increase sales. **Key...