
Customer Support Associate
6 days ago
**Job Description: Customer Support Associate (Sales & Coordination)**
**Key Responsibilities**:
- Communicate with customers to explain product offerings and address their queries.
- Gather feedback from customers to ensure satisfaction and improve services.
- Follow up on quotes and provide timely updates to customers.
- Coordinate with the customer, Regional Sales Manager (RSM), and the support team to ensure smooth communication and process flow.
- Maintain professional and positive relationships with customers to foster trust and repeat business.
**Requirements**:
- Graduation degree (Any field).
- Strong communication skills in both English and Hindi.
- Ability to engage with customers and explain product details effectively.
- Strong organizational skills for follow-ups and coordination with teams.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
Work Location: In person
Expected Start Date: 31/01/2025
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