Customer Relation Executive

24 hours ago

Malappuram, India DAMSURE Full time

1. **Outbound Calling**: Making outbound calls to potential clients to introduce the company's waterproofing products and services.

3. **Customer Relationship Management**: Building and maintaining relationships with existing and potential customers, understanding their needs, and addressing any concerns they may have.

4. **Product Knowledge**: Acquiring in-depth knowledge about the company's waterproofing products and services to effectively communicate their features and benefits to customers.

5. **Sales Pitch**: Delivering persuasive sales pitches to potential customers, highlighting the advantages of the company's products and services over competitors.

6. **Follow-up**: Following up with leads and potential customers to nurture relationships and move them through the sales funnel.

7. **Appointment Setting**: Scheduling appointments for sales representatives to meet with potential clients and discuss their waterproofing needs in detail.

8. **Data Entry and Reporting**: Maintaining accurate records of customer interactions, leads, and sales activities in the company's database. Generating regular reports on sales metrics and performance.

9. **Customer Service**: Providing excellent customer service by promptly addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

10. **Team Collaboration**: Collaborating with the sales team to strategize and execute sales campaigns effectively.

11. **Continuous Learning**: Staying updated on industry trends, competitor activities, and new waterproofing technologies to enhance sales strategies and techniques.

12. **Adherence to Targets**: Meeting or exceeding sales targets and quotas set by the company.

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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