Customer Care Executive

10 hours ago

Malappuram, Kerala, India RF Combine Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Company Description

RF Combine, established in 1984, is a globally recognized organization with diverse operations spanning production, distribution, retail, and hospitality. With decades of experience, the group is synonymous with quality and customer-centric practices. Its portfolio includes popular market-leading brands such as Nellara, Rose Flower, Neltea, and more, which are well-regarded by consumers worldwide. RF Combine takes pride in continuously evolving while maintaining a steadfast commitment to quality and industry leadership.

Role Description

This is a full-time on-site role for a Customer Care Executive located in Malappuram. The Customer Care Executive will handle customer inquiries, resolve issues, and ensure outstanding customer satisfaction. Responsibilities include providing efficient customer support, managing service-related concerns, fostering strong relationships with customers, and working closely with sales teams to meet business objectives.

Qualifications

  • Strong Customer Support, Customer Service, and Customer Satisfaction skills
  • Excellent Communication skills, both verbal and written
  • Ability to collaborate with Sales teams and assist in achieving business goals
  • Exceptional problem-solving and interpersonal skills
  • Prior experience in customer-facing roles is advantageous
  • High school diploma or equivalent; additional education or certifications are a plus

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