Customer Care Executive

2 days ago

Malappuram, Kerala, India Cerobiz Technology Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Company Description

Duxbed is an innovative brand specializing in space-saving and multi-utility furniture items. Founded in Kerala, Duxbed designs furniture that reduces the unused space consumed by ordinary furniture, providing more usable space in living rooms and lowering the cost of space configuration compared to traditional furniture. Our products are tailored to maximize functionality and efficiency in modern living spaces.

Role Description

This is a full-time, on-site role for a Customer Care Executive located in Malappuram. The Customer Care Executive will handle day-to-day tasks such as addressing customer inquiries, providing exceptional customer service, and resolving customer issues. The role involves maintaining positive customer relationships, offering product information, and ensuring customer satisfaction through effective communication.

Qualifications

Interpersonal Skills and Communication skills

Customer Service skills

Basic understanding of Critical Care Medicine and Medicine

Excellent problem-solving abilities and attention to detail

Proficiency in using customer service software and tools

Ability to work effectively in a team environment

Previous experience in customer service positions is an advantage

Bachelor's degree in a relevant field is preferred but not required

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Work Location: In person

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