Customer Care Assistant

5 days ago

Gurugram Haryana, India Connect Galaxy Full time

_**We are Hiring**_

**Designation**: Customer support

**Qualification**: Graduate

**Language**: English

**Excellent communication skills, both written and verbal.**

**Versant 6 Certified**

**Fresher and Experienced both can apply**

**Salary**: 28K CTC

**6 Day's working**

**24/7 Rotational Shift**

**Cab from both side**

Day shift for females till 9 pm/ Rotational for males

**Location**: Gurgaon, Haryana.

**Key Responsibilities**:

- Keep track of assigned accounts to identify outstanding debts
- Contact banks/collection offices/law firms to inquire of possible offers
- Negotiate payoff deadlines or payment plans
- Create trust relationships with creditors, when possible, to avoid future issues
- Update account status and database regularly
- Alert superiors of creditors unwilling or unable to work with us
- Comply with requirements from our client

**Requirements and skills**:

- Proven experience as debt collector / negotiator / debt settlement experience
- Experience in working with targets and tight deadlines
- Knowledge of relevant legal requirements - USA
- Working knowledge of MS Office and databases
- Excellent communication, drive, results focused, motivated and people skills
- Apt in negotiating and persuading to closure
- Ability to be professional, polite and compassionate without lacking confidence

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹28,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7200585293

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