Customer Care Executive

12 hours ago

Gurugram Haryana, India Jai Kartar Digitech Pvt Ltd Full time

**JOB DESCRIPTION**

**CUSTOMER CARE EXECUTIVE**

**Jack Martin - India's No.1 Home Audio & Consumer Electronics Brand**

**Job Summary**:
The Customer Care Executive will be the first point of contact for customers seeking assistance with after-sales services. This role requires excellent communication skills and a proactive approach to resolving customer complaints and inquiries related to consumer electronics and home appliances.

**Experience Required**: 2+ Years

**Skills**:Customer communication, Basic technical knowledge of product, Coordination, Resolving customer complaints

**Roles and Responsibilities**:

- Serve as the primary contact for customers to address after-sales service requests, inquiries, and complaints.
- Coordinate with technical teams to resolve product issues and provide updates to customers.
- Ensure that all customer queries are resolved in a timely and efficient manner.
- Record customer issues and feedback accurately to assist in service improvement.
- Assist in tracking and following up on service requests to ensure closure within established timelines.
- Maintain a high level of customer satisfaction through effective communication and empathy.
- Minimum 1-2 years of experience in customer care or customer service roles (preferably in consumer electronics or home appliances).
- Strong communication skills and the ability to engage with customers in a professional and empathetic manner.
- Ability to troubleshoot and resolve basic product-related issues.
- Good coordination skills and the ability to work with different teams to solve customer problems.
- Proficiency in using customer service software and tools.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule

Application Question(s):

- Are you available to join immediately?
- Are you a fluent English language speaker?

**Location**:

- Gurugram, Haryana (required)

Work Location: In person

  • Customer Care Executive

    7 days ago

    Gurugram, Haryana, India Pristyn Care Full time

    **Role Overview**: We are looking for a passionate and dedicated Customer Service Executive to join our Gurgaon office. You will be the first point of contact for our patients and play a crucial role in ensuring a smooth, friendly, and efficient customer experience. **Key Responsibilities**: - Provide timely information about our healthcare services,...

  • Customer Care Executive

    2 days ago

    Gurugram, Haryana, India Boost Tech Full time

    **Job Title**: Customer Care Executive - Fintech **Department**: Customer Support / Operations **Location**: Gurgaon-sector 66 **Job Purpose** The **Customer Care Executive** serves as the first point of contact for customers, managing inquiries, complaints, and requests related to fintech products and services. The role demands strong communication...

  • Customer Care Executive

    6 days ago

    Gurugram, Haryana, India Hirebloc Ventures Pvt Ltd Full time

    **Job Title**: Customer Care Executive **Location**: Gurgaon sector28, Haryana **Company**: Hirebloc **Job Overview**: We are seeking a motivated and customer-focused Customer Care Executive to join our team. In this role, you will be the primary point of contact for our customers, addressing their inquiries, resolving issues, and providing exceptional...

  • Customer Care Executive

    7 days ago

    Gurugram, Haryana, India Ileads Auxiliary Services Private Limited Full time

    **Customer Care Executive** - Resolve Customer queires - Good Communication in Tamil language - Fresher or minimum 6 months experience can also apply - Immediate joining. Pay: From ₹17,000.00 per month **Benefits**: - Flexible schedule - Paid time off Schedule: - Day shift - Weekend availability **Education**: - Higher Secondary(12th Pass)...

  • Customer Care Executive

    6 days ago

    Gurugram, Haryana, India Wellness Wagon Full time

    Join Our Team at All is Well Pharmacy, Lab & Clinic! - Position: Customer Care Executive - Location: Gurgaon - Job Type: Full-Time **About Us**: At All is Well Pharmacy, Lab & Clinic, we are committed to bringing happiness and wellness to our customers. Our mission is to make healthcare services simple, accessible, and customer-friendly. We are looking for...

  • Customer Care Executive

    7 days ago

    Gurugram, Haryana, India Hirebloc Ventures Pvt Ltd Full time

    **Job Title: Customer Care Executive** **Location**: Gurgaon, Sector 28 **Company**: HireBloc venture pvt.ltd. **Salary**: ₹25,000 per month **Experience**: 6 months to 2 years (Freshers also welcome) **Position**: Immediate Joiner **Position Overview**:As a Customer Care Executive, you will be the first point of contact for our customers, addressing...

  • Customer Care Executive

    1 week ago

    Gurugram, Haryana, India MRL DAIRY PVT. LTD. Full time

    Communication skills should be good, speaking and communication through messages should be very good, executive will attend the calls and perform other work related to customer care. Pay: ₹18,000.00 per month Schedule: - Day shift - Fixed shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year...

  • Customer Care Executive

    1 week ago

    Gurugram, Haryana, India MRL DAIRY PVT. LTD. Full time

    Communication skills should be good, speaking and communication through messages should be very good, executive will attend the calls and perform other work related to customer care. Pay: ₹18,000.00 per month Schedule: - Day shift - Fixed shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (required) -...

  • Customer Care Executive

    6 days ago

    Gurugram, Haryana, India Imagine By Shiwali Full time

    Customer Care Executive, Who can talk to customers over the phone, good communication skills, Fluent in English and Hindi, Also Should be able to handle social media messages Pay: ₹20,000.00 - ₹32,377.97 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year...

  • Customer Care Executive

    2 weeks ago

    Gurugram, Haryana, India Jai Kartar Digitech Pvt Ltd Full time

    **Jack Martin - India's No.1 Home Audio & Consumer Electronics Brand** **Job Summary**: The Customer Care Executive will be the first point of contact for customers seeking assistance with after-sales services. This role requires excellent communication skills and a proactive approach to resolving customer complaints and inquiries related to consumer...