Customer Relationship Executive

1 week ago

Kanpur, India SHAGUN MATRIMONIAL CENTRE Full time

**Job Summary**
We are in the business of finding happiness for our customers and society and consequently looking for someone who is jovial, mature, results oriented and cares deeply for our customers will be able to succeed in this role
**Responsibilities and Duties**
Working with and supporting the Center Manager and marketing team to generate a continuous flow of enquiries and walk-ins and converting them into premium memberships at the Centre
- Handling telephonic and walk-in enquiries at the centre
- Making outbound calls to members / other enquiry database and offering them matchmaking solutions
- Following the defined sales process to convert Enquiries into members
- Recording all the details of the enquiries in the specified format and entering them into system
- Getting all the statutory ID and qualification proofs from the premium members and storing it safely
- Making required number of calls for following up with Enquiries which are not converted
- Updating the details of follow-up in the system
- Meeting Sales and conversion Targets
- Appearing for periodic evaluations
- Maintaining various reports related to Sales and Accounts
- In case call needs to be escalated, noting details and forwarding it to the seniors
- Interfacing with walk-in customers, explaining to them features of our services and converting them to Premium Membership
- Maintaining all documentation that pertains to the above responsibilities
- Coordinating with the service team to smoothly handover converted members.

**Required Experience, Skills and Qualifications**
- Minimum Graduate
- Females Only
- Extremely presentable with a pleasing personality
- Fluent in English, Hindi and other local language with a neutral accent
- Minimum 6 months of work experience (preferably from Insurance, or Sales/Service experience from Telecom, Financial & Education sector)

**Job Types**: Full-time, Walk-In

**Salary**: ₹8,000.00 - ₹10,000.00 per month

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

COVID-19 considerations:
COVID-19 considerations:
1. Clients visiting the office required to get their temperature check and wear mask.
2. Regular Sanitization of the office premises and key touch points such as work desk, computers etc.
3. Vaccination of all the team members.

**Experience**:

- Tele Calling: 1 year (preferred)
- Customer service: 1 year (preferred)

  • Customer Relationship Executive

    1 week ago

    Kanpur, India Phoenix HR Solutions Full time

    **CUSTOMER RELATIONSHIP EXECUTIVE (FEMALES ONLY)** **About the Candidature**: **Roles and Responsibilities**: - Responsible for engaging with key customers by building and preserving trusting relationships. - Creating loyalty and driving revenue from existing customers by developing and executing contact strategies across multiple segments and all customer...

  • Customer Relationship Executive

    1 week ago

    Lucknow, Kanpur, Chittaurgarh, India Talent Acquaintance Full time

    Job Description- A Customer Relationship Executive is responsible for building and maintaining strong, long-term relationships with customers.- The primary goal is to ensure customer satisfaction and loyalty by acting as a main point of contact.- This involves proactively engaging with customers to understand their needs, provide support, and resolve any...

  • Customer Relationship Manager

    6 days ago

    Kanpur, Uttar Pradesh, India beBeecrm Full time ₹ 8,00,000 - ₹ 14,00,000

    Job Title: CRM ExecutiveWe are seeking a highly skilled and experienced CRM Executive to join our team at Aimlay Pvt Ltd Recruitment. The successful candidate will be responsible for managing existing client relationships, up-selling, cross-selling, and ensuring timely payments from customers.About the RoleThis is a challenging role that requires strong...

  • Customer Relationship Manager

    4 days ago

    Kanpur, Uttar Pradesh, India beBeeCRM Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Description:This is a pivotal role that requires strategic planning, execution, and optimization of our CRM system. As a key member of our team, you will be responsible for managing the entire customer lifecycle, from initial contact to conversion and beyond.The ideal candidate will possess exceptional communication and interpersonal skills, with the...

  • Customer Relationship Executive

    9 hours ago

    Kanpur, Uttar Pradesh, India Happy Staffers Full time

    **Job Title**: Customer Relationship Executive **Location**: Kanpur, Mall Road **Experience**: Minimum 1 year (Freshers can also apply) **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities**: - Build and maintain strong relationships with existing and potential customers. - Handle inbound and outbound calls to assist customers with...

  • Customer relationship officer

    3 days ago

    Kanpur, Uttar Pradesh, India CSB Bank Limited Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company DescriptionCSB Bank Limited, established in 1920 and headquartered in Thrissur, Kerala, is a full-service bank with over 703 branches across India. Known for its deep roots in Kerala, CSB serves over 2 million customers in both urban and rural areas. The bank offers a range of services including Retail, Wholesale, and SME Banking, making it a trusted...

  • Customer Relationship Executive

    9 hours ago

    Shastri Nagar, Kanpur, Uttar Pradesh, India 4 Fox Business Solution Full time

    Job Title**:Customer Relationship Executive** Experience Required**:1-2 Years** Location**:Kanpur** Employment Type: Full-Time **Company Overview**: 4Fox Business Solutions is a leading digital marketing and e-commerce growth partner, headquartered in Kanpur with a presence in Jaipur and Noida. As a certified Amazon SPN company, we specialize in...

  • Customer Relationship Professional

    6 days ago

    Kanpur, Uttar Pradesh, India beBeeCustomer Full time ₹ 7,00,000 - ₹ 10,00,000

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.The ideal candidate will have excellent communication skills, both written and verbal, and be able to...

  • Customer Relationship Executive

    1 week ago

    Shastri Nagar, Kanpur, Uttar Pradesh, India 4 Fox Business Solution Full time

    Job Title**:Customer Relationship Executive** Experience Required**:1-2 Years** Location**:Kanpur** Employment Type: Full-Time **Company Overview**: 4Fox Business Solutions is a leading digital marketing and e-commerce growth partner, headquartered in Kanpur with a presence in Jaipur and Noida. As a certified Amazon SPN company, we specialize in...

  • Customer Relationship Executive

    21 hours ago

    Harsh Nagar, Kanpur, Uttar Pradesh, India CLICURE PRIVATE LIMITED Full time ₹ 12,000 - ₹ 1,20,000 per year

    Clicure Private Limited offers efficient CLIMATE CURE solutions to accelerate India's Net Zero aspirations and create a greener tomorrow. The team at Clicure is dedicated to providing affordable, reliable, and trouble-free energy solutions that contribute to a carbon-neutral environment and reduce global warming. We supply top-quality solar components and...