Customer Relationship Executive

12 hours ago

Kanpur Uttar Pradesh, India Happy Staffers Full time

**Job Title**: Customer Relationship Executive

**Location**: Kanpur, Mall Road

**Experience**: Minimum 1 year (Freshers can also apply)

**Employment Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:

- Build and maintain strong relationships with existing and potential customers.
- Handle inbound and outbound calls to assist customers with their inquiries.
- Understand customer needs and provide suitable solutions or services.
- Ensure timely follow-ups and customer satisfaction.
- Maintain accurate customer records and update CRM systems.
- Coordinate with internal teams to resolve customer issues.
- Assist in sales and promotional activities to enhance customer engagement.
- Gather feedback from customers and report to management for improvements.

**Requirements**:

- **Education**: Any graduate or equivalent qualification.
- **Experience**: Minimum 1 year preferred (Freshers can also apply).
- **Skills**:

- Excellent communication and interpersonal skills.
- Ability to handle customer queries efficiently.
- Basic knowledge of MS Office and CRM tools is a plus.
- Strong problem-solving abilities.
- Ability to work in a team-oriented environment.

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

- What is your Salary in hand ?
- What is your current location?
- What is your Notice Period?

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9044754862

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