Customer Relationship Executive

7 days ago

Shastri Nagar Kanpur Uttar Pradesh, India 4 Fox Business Solution Full time

Job Title**:Customer Relationship Executive**

Experience Required**:1-2 Years**

Location**:Kanpur**

Employment Type: Full-Time

**Company Overview**:
4Fox Business Solutions is a leading digital marketing and e-commerce growth partner, headquartered in Kanpur with a presence in Jaipur and Noida. As a certified Amazon SPN company, we specialize in empowering businesses to scale through data-driven strategies, marketplace management, and technology solutions.

**Job Overview**:
We are looking for a dynamic and detail-oriented CRM Executive with 1-2 years of experience, preferably from an e-commerce or service/software-based company. The role involves managing customer interactions, resolving client queries, ensuring smooth communication, and maintaining a high level of customer satisfaction.

**Key Responsibilities**:

- Handle post-sales communication and maintain strong relationships with existing clients.
- Resolve customer queries related to services, order updates, escalations, and platform issues in a timely and professional manner.
- Coordinate with internal departments (e-commerce, operations, technical, etc.) to ensure prompt resolution of issues.
- Update CRM systems with client communication, case history, feedback, and status.
- Follow up on customer satisfaction and collect feedback for internal quality improvements.
- Assist with onboarding and educating new clients about services, platform usage, and processes.

**Required Skills and Qualifications**:

- 1-2 years of experience in a CRM, customer service, or client servicing role, preferably in the e-commerce or service industry.
- Strong communication and interpersonal skills.
- Good problem-solving ability with a customer-first attitude.
- Familiarity with CRM tools (e.g., Zoho)..
- Ability to work independently as well as in a team-oriented environment.
- Proficiency in MS Office, Excel, and handling data entry/reporting.

Preferred Qualifications:

- Bachelor’s degree in Business Administration, Marketing, or related fields.
- Experience in managing B2B or D2C client accounts.
- Ability to multitask and manage customer expectations in a fast-paced environment.

**Contact for Application**:
Mudassara Fatima (Talent Acquisition Specialist)

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9236398147

  • Customer Relationship Executive

    2 weeks ago

    Shastri Nagar, Kanpur, Uttar Pradesh, India 4 Fox Business Solution Pvt. Ltd Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Job Title: CRM ExecutiveExperience Required: 1–2 YearsLocation: KanpurEmployment Type: Full-TimeCompany Overview:4Fox Business Solutions is a leading digital marketing and e-commerce growth partner, headquartered in Kanpur with a presence in Jaipur and Noida. As a certified Amazon SPN company, we specialize in empowering businesses to scale through...

  • Customer Relationship Manager

    2 weeks ago

    Shastri Nagar, Kanpur, Uttar Pradesh, India 4 Fox Business Solution Full time ₹ 1,44,000 - ₹ 3,60,000 per year

    Job Title: Customer Relationship ExecutiveExperience Required: 1–3 YearsLocation: KanpurEmployment Type: Full-TimeCompany Overview:4Fox Business Solutions is a leading digital marketing and e-commerce growth partner, headquartered in Kanpur with a presence in Jaipur and Noida. As a certified Amazon SPN company, we specialize in empowering businesses to...

  • Customer Relationship Executive

    2 weeks ago

    Harsh Nagar, Kanpur, Uttar Pradesh, India CLICURE PRIVATE LIMITED Full time ₹ 1,44,000 per year

    Clicure Private Limited offers efficient CLIMATE CURE solutions to accelerate India's Net Zero aspirations and create a greener tomorrow. The team at Clicure is dedicated to providing affordable, reliable, and trouble-free energy solutions that contribute to a carbon-neutral environment and reduce global warming. We supply top-quality solar components and...

  • Customer Relationship Executive

    2 days ago

    Noida, Uttar Pradesh, India Tycoon Credit & Portfolios ltd. Full time

    Role & responsibilities Job Title: Relationship Executive Company: Tycoon Credit and Portfolios Ltd.Location: Noida (Plot No. A359, 1st Floor, Sector 19, Near Max Hospital) Experience: 1-3 years Job Description:We're looking for experienced Relationship Executives to join our team in Noida. As a Relationship Executive, you'll be responsible for providing...

  • Client Relationship Executive

    2 days ago

    Kanpur, Uttar Pradesh, India Happy Staffers Full time

    **Job description** **Job Title**: Customer Relationship Executive (Inside Sales - Lead Generation) **Location**: Kanpur **Experience**: 2 years **Company**: E-commerce & Digital Marketing Company **Job Summary**: **Key Responsibilities**: - Develop and maintain strong relationships with potential and existing customers. - Understand customer needs and...

  • Customer Relationship Executive

    6 days ago

    Lucknow, Uttar Pradesh, India Concord Control Systems Limited Full time

    As a Customer Relationship Executive, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations are exceeded. You will play a crucial role in building and maintaining strong relationships with customers, understanding their requirements, and providing personalized support to address their concerns. Your...

  • Customer Relationship Executive

    7 days ago

    Vijai Nagar, Ghaziabad, Uttar Pradesh, India ASA RIDERS Full time

    We are looking for Customer Relationship Executive for the ASA Riders LLP Salary - 10,000 to 12,000 Per month office timing will be 10AM to 7PM Experience - Fresher to Min 6 Months Job Roles Manage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes and to SHC standards of customer service Ensure that a...

  • Client Relationship Executive

    7 days ago

    Kanpur, Uttar Pradesh, India Happy staffers Global Servicess Full time

    **Job Title**: Client Relationship Executive **Location**: Kanpur **Salary**: Up to ₹20,000 (in-hand) + Incentives **Experience**: Minimum 2 years (relevant field) **Education**: Graduation mandatory **Working Days**: 6 Days We are looking for a **Client Relationship Executive** to manage client queries, ensure satisfaction, and build long-term...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Sector-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Relationship Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Inditab Esolutions Pv. Ltd. Full time

    As a Relationship **Executive**, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial role in maintaining customer satisfaction and...