Customer relationship officer

24 hours ago


Kanpur, Uttar Pradesh, India CSB Bank Limited Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Company Description

CSB Bank Limited, established in 1920 and headquartered in Thrissur, Kerala, is a full-service bank with over 703 branches across India. Known for its deep roots in Kerala, CSB serves over 2 million customers in both urban and rural areas. The bank offers a range of services including Retail, Wholesale, and SME Banking, making it a trusted banking brand in many households.

Role Description

This is a full-time on-site role for a Customer Relationship Officer located in Kanpur. The Customer Relationship Officer will manage and enhance relationships with retail and SME clients, handle customer inquiries and provide solutions, assist with financial transactions, and promote bank products and services to meet customer needs and achieve sales targets.

Qualifications

  • Competence in Business Relationship Management and Finance
  • Excellent Communication and Customer Service skills
  • Proven experience in Sales and achieving sales targets
  • Strong interpersonal skills and the ability to work collaboratively in a team environment
  • Bachelor's degree in Finance, Business Administration, or related field
  • Experience in banking or financial services is a plus

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