Account Strategist, Large Customers

24 hours ago

Gurgaon, India Criteo Full time

**Who we are**

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 2,700 Criteos collaborates to develop an open and inclusive environment. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We work together to achieve our goals, push boundaries, and share successes. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising.

**About the role**

Criteo is in search of an organized self-motivated **Account Strategist, India** to join our Account Strategy team in **India, Gurgaon**. You will be working with advertisers from the contract to implementation as well as help with optimizing our ad campaigns for both Criteo and inventory partners while being responsible for managing, maintaining, and upselling post sale communications with our client partners. You will monitor and optimize existing campaigns to help with increasing our revenue and margins, along with cultivating a strong and productive relationship with clients.

**Responsibilities**
- Effectively manage relationships with top advertisers and agencies.
- Drive regular client meetings at different levels in the advertiser’s organization.
- Cross sell and upsell new product propositions to owned accounts
- Ownership of the contact, event and deal information for all client data in the CRM tool.
- Aggressively grow revenue and track retention of clients and/or agencies.
- Optimize accounts toward improved account performance for the customer.
- Proactively identify and suggest new processes toward enhancing Criteo’s service.
- Encourage feedback from customers to further strengthen Criteo’s products and services.

**Requirements**:

- Three year BA/BS university degree
- MBA would be an added advantage
- At least 5-7 years of working experience
- Demonstrated track record of success in offering outstanding customer service and innovation leading to revenue growth and customer retention
- Ability to assess and resolve advertiser/agency issues encountered in the role and up-sell new products
- Strong analytical and Excel skills
- Strong interpersonal and communication skills
- Technical knowledge of site tagging, ad serving and ad ops would be an advantage.
- Fluency in English (minimum TOEIC 800+) required

At Criteo, we believe the future is wide open when it includes everyone. We are committed to creating an environment where all Criteos feel a sense of belonging. We nourish our diversity by listening to all cultures within Criteo - and there are many. We are proud to be a global team and conscious that it takes people with different perspectives, thoughts and cultures to succeed. We want you to come as you are so we can succeed together.

**_ Criteo collects your personal data for the purposes of managing Criteo's recruitment related activities. Consequently, Criteo may use your personal data in relation to the evaluation and selection of applicants. Your information will be accessible to the different Criteo entities across the world. By clicking the "Apply" button you expressly give your consent._**:

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