Account Growth Expert

5 days ago

Gurgaon, Haryana, India beBeeStrategist Full time ₹ 15,00,000 - ₹ 28,00,000
Account Growth Strategist

The primary objective of this role is to drive revenue growth and enhance customer satisfaction across multiple client accounts.

Collaborating closely with Onshore / offshore Client Partners, as well as Delivery Leaders, the Account Growth Strategist plays a pivotal role in developing account strategies, crafting proposals, and overseeing business operations.

To excel in this position, the ideal candidate will be proactive, think strategically, possess exceptional collaboration skills, and be adept at driving tasks to completion under minimal supervision.

Timezone: US Shift

Key Responsibilities

This role demands an attitude of ownership towards all aspects of a business. Working collaboratively within a matrix organization, with the full range of stakeholders providing support to grow business:

  • Onshore client-facing partners, Direct Sales & Demand Gen Team
  • Finance, Legal, Marketing
  • Delivery teams

Primary Activities:

  • Driving Business Development Activities to grow existing accounts.
  • Developing and executing Account Strategies and Tactics.
  • Crafting compelling Proposal Writing (storyline, slides, documents).
  • Managing Bids effectively.
  • Uncovering cross-sell and up-sell opportunities.
  • Building databases for various services through secondary research.
  • Conducting desk research for lead generation outside India.

Process Activities to ensure smooth financial and project operations:

  • Tracking and following up on CRM opportunities.
  • Preparing reports/decks: pipeline, revenue.
  • Program Management and Governance coordination with delivery teams to:
  • Represent the voice of the client in front of delivery teams.
  • Serve as the glue between onshore-offshore, and cross-LOB stakeholders.
  • Uncovering new areas to add value to clients' businesses.
Qualifications
  • Bachelor Equivalent - Other
Experience
  • 5-8 years of relevant experience in a large/midsize IT services/Consulting/Analytics Company with life sciences experience.
  • Business-first problem-solving approach.
Skills
  • Self-driven, client-focused, understanding clients' business challenges.
  • Excellent Communication skills.
  • Structured Logical thinking.
  • Ability to drive tasks to completion.
  • Self-driven in quickly learning and applying new knowledge.
Technical Skills
  • Proficiency in PPT, Excel.
  • Ability to quickly understand different technology platforms/solutions at a high level.
  • Skills to deliver under pressure, with minimal supervision.
  • Strong analytical skills with an eye for detail.
  • Primary & Secondary research experience.
  • Knowledge of using different databases like Zoominfo, Insideview, etc.
  • LinkedIn Usage experience.
Desirable Experience
  • Delivery experience in one of:
  • Pharma sales and marketing operations.
  • Business consulting.
  • Good to have exposure to customer data mining & Mapping.

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