Senior Account Manager

1 day ago

Gurgaon, Haryana, India beBeeAccount Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Overview

Serve as a senior-level account manager responsible for overseeing the management of moderate to highly complex accounts.

  • Serves assigned territory/client with moderate to highly complex variables in geography and/or customer complexity.
  • Manages client's customers end-to-end, by renewing, expanding, and converting service relationships our clients have with their existing customer base.
  • Drives success through persuasion versus prescriptive process.
  • Resolves moderate to complex client issues, research problems, and makes recommendations for potential product enhancements or modifications.
  • Explores various sales channels to improve sales performance.
Key Responsibilities:
  • Directly responsible for client renewal contract opportunities, revenue, and renewal rates for assigned territory.
  • Conducts sales activities like making large number of calls and emails each week, planning ahead, forecasting etc to drive renewals to closure.
  • Manages gross churn, net retention, and revenue for assigned territories.
  • Stays up to date with client product training and market benchmarks.
  • Identifies opportunities to retain as well as opportunities for extended terms & additional growth.

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