Customer Success Strategist

5 days ago

Gurgaon, Haryana, India beBeeSuccess Full time ₹ 15,00,000 - ₹ 25,00,000

Job Overview

">">

At the heart of our organization, we have a dedicated team responsible for ensuring the long-term success of our clients.

">">About This Role">">

We are seeking an exceptional Customer Success Strategist to join our ranks. In this role, you will play a pivotal part in driving customer retention, upselling, and renewals while reducing churn rates.

">">Key Responsibilities">">
  1. ">
  2. Drive Customer Value: Lead onboarding efforts, communicate ROI effectively, and foster long-term client engagement to maximize customer satisfaction.">
  3. Cross-Functional Alignment: Collaborate with internal teams to understand customer needs and optimize processes that enhance product development and support.">
  4. Process Optimization: Analyze and improve workflows to ensure efficiency and customer satisfaction across all touchpoints.">
  5. Voice of the Customer: Serve as the primary advocate for customer interests within our organization, driving business decisions that meet or exceed customer expectations.">
">

As a key member of our customer success team, you will be instrumental in building lasting relationships with enterprise clients, providing leadership in customer lifecycle management, and collaborating closely with Sales, Product, Marketing, and Tech teams to drive outcomes that benefit both our customers and our business.

">

If you are a strategic thinker with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

">

This is a rare chance to make a meaningful impact at [Company Name], where innovation meets excellence. If you're ready to take your career to the next level and join a dynamic team of professionals who share your commitment to customer-centricity, please don't hesitate to submit your application.

">">

  • Customer Success Strategist and Content Expert

    1 week ago

    Gurgaon, Haryana, India beBeeCustomerSuccess Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Description:As a Customer Success Strategist and Content Expert, you will be responsible for developing and managing a comprehensive library of customer success content. This includes creating engaging and informative content that reflects the customer journey, ensuring alignment with the CX strategies designed by the CX design team.Key...

  • Customer Success

    1 week ago

    Gurgaon, Haryana, India Meritto Full time US$ 9,00,000 - US$ 12,00,000 per year

    In Customer Success, you'll be the friendly face and voice of Meritto, guiding our clients every step of the way. Your day will be spent building relationships, troubleshooting issues, and celebrating wins with clients as they see the impact of our solutions firsthand.Proactively engage with customers right from the time of inception throughout the entire...

  • Customer Success Manager

    1 week ago

    Gurgaon, Haryana, India beBeeSuccess Full time ₹ 1,80,00,000 - ₹ 2,40,00,000

    Customer Success RoleWe are seeking a highly motivated and experienced Customer Success professional to lead our customer success function in Gurugram.The ideal candidate will be responsible for managing the customer success function, working closely with sales and technical teams to manage expectations and align customer needs with implemented solutions.Key...

  • Customer Success Manager

    1 week ago

    Gurgaon, Haryana, India Eshopbox Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Success Manager, located in Pune. The Customer Success Manager will be responsible for ensuring customer satisfaction and retention by building strong relationships with clients. They will analyze customer data to provide insights and solutions to improve the customer experience. Daily tasks...

  • Customer Success Executive

    6 days ago

    Gurgaon, Haryana, India Ginesys Full time ₹ 14,00,000 - ₹ 28,00,000 per year

    Job DescriptionRole: Customer Success ExecutiveCompany OverviewEaseMyGST, GST filing software and e-document generation software in India, is specifically designed to integrate with ERP like Ginesys , SAP , Microsoft. This integration allows businesses to leverage the capabilities of EaseMyGST for GST compliance, e-invoicing, and e-way bill...

  • Customer Success Professional

    2 weeks ago

    Gurgaon, Haryana, India beBeeCustomerSuccess Full time ₹ 60,00,000 - ₹ 80,00,000

    Customer Success Associate Job Description The Customer Success Associate plays a pivotal role in driving customer satisfaction by delivering timely and effective support via multiple channels. This involves:Establishing strong relationships with customers to understand their needs and preferences.Responding promptly to customer inquiries and resolving any...

  • Customer Success Executive

    6 days ago

    Gurgaon, Haryana, India Ginni Systems Limited Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job DescriptionRole: Customer Success ExecutiveCompany Overview:EaseMyGST, GST filing software and e-document generation software in India, is specifically designed to integrate with ERP like Ginesys , SAP , Microsoft. This integration allows businesses to leverage the capabilities of EaseMyGST for GST compliance, e-invoicing, and e-way bill...

  • Ad - Customer Success

    1 week ago

    Gurgaon, Haryana, India Michael Page Full time

    The AD - Customer Success will primarily focus on driving customer satisfaction and achieving the company s strategic objectives The role involves managing a team to ensure effective customer service and relationships The position will be responsible to plan deliver on business KPIs Monthly Revenue Retention Rate Upsell Revenue Cross Sell Revenue ...

  • Customer Success Executive

    1 week ago

    Gurgaon, Haryana, India Work Companion Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Success ExecutiveLocation: Gurugram, HaryanaEmployment Type: Full-timeIndustry: SaaS, HRTech, HRMSAbout WoCoWoCo (Work Companion) is a leading HRTech SaaS company that automates HR and Payroll processes for SMBs and mid-market companies. With approximately 30,000 end users across 150+ organizations, we're on a mission to support businesses and their...

  • Customer Success Analyst

    5 days ago

    Gurgaon, Haryana, India Updatrr Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Gurgaon for a Customer Success Analyst. The Customer Success Analyst will be responsible for ensuring customer satisfaction through effective support and service. Daily tasks include analyzing customer data, addressing customer issues, and...