Key account manager

2 weeks ago

Bengaluru, India DViO Digital Full time
Job Title: Lead- Client Operations
Company: DVi O Digital Pvt Ltd
Location: Bangalore
Job Type: Full-Time
About DVi O Digital:
DVi O Digital is a leading agency specializing in innovative digital marketing strategies. We are looking for a Lead Client Operations to manage client accounts, ensure seamless execution of campaigns, and drive client satisfaction.
Key Responsibilities:
Serve as the primary liaison between clients and DVi O, ensuring alignment on goals and deliverables.
Oversee daily operations for client accounts, ensuring timely execution and quality.
Collaborate with clients to understand their needs and translate them into actionable digital strategies.
Advise clients on digital marketing trends and strategies.
Manage client expectations, resolve issues, and ensure smooth operations.
Monitor campaign performance and provide insights for optimization.
Handle budgets, track costs, and ensure targets are met.
Lead client meetings, present reports, and propose new strategies.
Work with internal teams to ensure seamless delivery and collaboration.
Skills & Qualifications:
4+ years in managing client accounts, preferably in a digital agency.
Strong communication and interpersonal skills.
In-depth knowledge of digital marketing and social media strategies.
Creative thinker with excellent presentation skills.
Strong business acumen and budget management experience.
Ability to lead and collaborate effectively with teams.
Why DVi O Digital?
Innovative work environment with diverse clients and exciting projects.
Competitive salary and growth opportunities.

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