Key Account Manager

3 days ago

Bengaluru, India Recro Full time

Experience: 4-6 yrs

Location: Bangalore

Role: Key Accounts Manager


About Recro

Recro is a developer-focused ecosystem that enables seamless matching of individual expertise with the right opportunities. We empower talented developers and fast-growing organizations to better find each other based on technical competencies and aspirations.


Key Qualifications

  • Bachelor's degree in Business Administration, Human Resources, or a related field.
  • 4+ years of experience in account management, staffing/recruitment, or sales.
  • Proven track record of achieving and exceeding revenue targets.
  • Strong interpersonal and communication skills to build long-term client relationships.
  • Excellent negotiation, problem-solving, and organizational skills.
  • Familiarity with staffing trends, tools, and best practices.

Key Responsibilities

Client Relationship Management:

  • Serve as the primary point of contact for assigned clients, ensuring satisfaction and retention.
  • Understand client requirements thoroughly and translate them into actionable staffing solutions.
  • Proactively identify client needs and propose tailored solutions to address them.

Revenue Generation:

  • Develop and implement strategies to expand accounts and maximize revenue potential.
  • Upsell and cross-sell staffing services to existing clients.

Collaboration & Delivery:

  • Work closely with recruitment teams to ensure timely delivery of quality profiles aligned with client expectations.
  • Oversee the end-to-end recruitment cycle for assigned accounts, ensuring SLA adherence.

Account Strategy & Planning:

  • Create account growth plans and regularly review progress with leadership.
  • Monitor market trends and competitor activities to identify business opportunities.

Communication & Reporting:

  • Maintain regular client communication and share periodic updates on recruitment progress.
  • Generate and present detailed account performance reports to stakeholders.

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