Strategic Financial Services Portfolio Lead, Amazon Pay

4 days ago


Bengaluru, Karnataka, India Amazon Pay (India) Private Limited Full time

About the Role

The successful candidate will oversee the growth of Financial Services payments at Amazon Pay (India) Private Limited, driving it to become one of the top two in the market. Key responsibilities include scaling this high-frequency category, managing partnerships with large billers and financial services entities, negotiating margins, and executing joint initiatives.

Key Responsibilities

  1. Partner Ecosystem Management: Manage relationships with private and public billers, financial services partners to bring in relevant selection, negotiate margins, execute large scale joint partnership initiatives, and solve customer problems together.
  2. Customer Experience Improvement: Define and continuously improve the end-to-end customer experience by collaborating with internal stakeholders like marketing, product, tech, operations, and billers.
  3. Product Roadmap Definition: Play a pivotal role in defining product roadmap for the business by co-owning this charter with Product and tech leaders.
  4. Category P&L Ownership: Own the category P&L – continuously explore opportunities for improvement by working with Finance/rewards functions and drive projects/initiatives for efficiencies for the business.
  5. Process Optimization: As a process owner, reduce/optimize category manual processes which do not add value to customers.
  6. Business Review Analysis: Deep dive on weekly/monthly business reviews to arrive at gaps and improvement opportunities.

About the Team

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow & evolve as a world-class e-commerce platform. Amazon Pay is a fast-growing organization within Amazon pioneering the next wave of customer acquisition & engagement. Bill Payments and Financial Services (BP-FSP) is the largest high-frequency category within Amazon Pay where customers can conveniently make their everyday payments and avail exciting rewards.

We are looking for a highly motivated individual with a passion for innovative problem-solving, data analysis skills, and excellent writing skills. The ideal candidate should have 5+ years of experience developing, negotiating, and executing business agreements, with a Bachelor's degree and proven leadership experience in managing programs across cross-functional teams.

Estimated Salary Range: $120,000-$180,000 per annum



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