Service Director

4 hours ago


Vadodara, Gujarat, India Royal Enfield Full time

Royal Enfield seeks a seasoned professional to excel as a Service Director, overseeing dealer service performance in the region. This individual will spearhead the implementation of various service processes, providing guidance on overall business operations and identifying areas for improvement.

The ideal candidate should possess extensive service marketing experience, knowledge of dealer service/parts operations, and territory/dealer management expertise. A Bachelor's degree in Engineering (Automobile/Mechanical) is preferred, along with 7+ years of experience in a similar role.

Key responsibilities include creating customer engagement plans, increasing after-sales service, and maximizing customer loyalty and retention. The Service Director will also manage service department employees, monitor their performance, and contribute to strategic business planning for spare parts.

Salary: $120,000 - $180,000 per annum.

This position offers an excellent opportunity to join Royal Enfield's esteemed team and drive success in motorcycle service operations.



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