
CUSTOMER EXPERIENCE ASSOCIATE
1 day ago
We are seeking a skilled and charismatic individual to serve as the primary point of contact for our international guests. As a Customer Experience Associate, you will be responsible for providing exceptional service, ensuring seamless communication, and delivering a personalized experience for each guest.
The ideal candidate will possess strong English language skills, excellent communication abilities, a knack for sales, and a customer-centric approach. Our team will provide training to ensure efficient handling of emails and tasks, while empowering you to excel in your role.
We value candidates who can join immediately and have prior experience in Delhi/NCR. This is an excellent opportunity to grow with our organization and take on new challenges.
Key Responsibilities:
- Answer booking enquiries in a friendly manner
- Provide accurate information regarding availability and accommodation types
- Assist with marketing tasks when needed
Required Skills and Qualifications:
- Excellent communication skills
- Strong English language proficiency
- A degree in tourism or Public Relations (preferable)
- Interest in the travel and hospitality industry
What We Offer:
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.
Why You'll Love Working Here:
- Foster meaningful relationships with our guests and colleagues
- Develop your skills and expertise in a fast-paced industry
- Pursue your passion for customer service and excellence
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