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Experience Insurance Associate

3 weeks ago

Solapur, Maharashtra, India beBeeInsurance Full time ₹ 7,50,000 - ₹ 15,00,000
Customer Experience Associate Role

We are seeking a highly motivated and customer-focused professional to assume the role of Customer Experience Associate.

Key Responsibilities:
  • Collaborate with the Sales team to improve customer satisfaction through proactive communication and timely follow-up on quotes via WhatsApp, emails, and calls.
  • Create comprehensive insurance quotes for various products and build rapport with customers to schedule appointments for sales team members.
  • Resolve customer queries and facilitate endorsements in a prompt and efficient manner.
  • Arrange appointments for sales team members to enhance customer engagement.
Requirements:
  • Extreme customer focus with an aim for delivering exceptional customer experiences.
  • Excellent command of the English language (written and verbal).
  • Comprehensive knowledge of SME insurance products.
  • Bachelor's degree in Arts, Commerce, or Engineering.
  • Results-oriented mindset and self-motivation.
  • Proficiency in AI tools such as Chat GPT and Deep Seek.

This is a full-time position based in Solapur, India.