Customer Experience Professional

15 hours ago


Solapur, Maharashtra, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Customer Experience Professional

We are seeking a skilled and experienced customer experience professional to handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure customer satisfaction.

The successful candidate will be responsible for:

  • Providing product and service information to customers
  • Troubleshooting problems and maintaining accurate customer records
  • Escalating complex cases to relevant departments as needed

Requirements:

  • Strong customer service and communication skills
  • Experience in handling customer interactions and resolving conflicts
  • Ability to work effectively in a fast-paced environment
  • Problem-solving and analytical skills
  • High school diploma or equivalent; a Bachelor's degree is preferred

Benefits of this role include the opportunity to work with a dynamic team, expand your skill set, and contribute to the growth of our organization. If you have a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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