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Customer Experience

1 month ago

Solapur, Maharashtra, India OneBanc Full time
About Us:One Banc is a neo-bank, building the economic infrastructure for the workforce of India.
The idea of One Banc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggybank never grew.
Adopting this philosophy of #Demand More, One Banc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders.
The core team has proven their vision and executive prowess in Co Cubes – a complete assessment solution for students and institutes, which was acquired by Aon.
They are now building the squad to enable Fin Tech revolution of the future.
Must Have's0 to 2 years of experience in customer experience.Excellent Communication Skills Strong problem-solving skills, and a collaborative approachWork with an ownership mindset towards deliverablesEmpathy to understand the customers concerns and ensure they get timely resolution.Your DayRespond to customer enquiries via chat, email, or phoneProvide honest and personalized experience to customers