Building Long-Term Customer Partnerships

1 week ago


Malappuram, Kerala, India beBeeRelationship Full time ₹ 15,00,000 - ₹ 22,00,000
Customer Relationship Professional

We are seeking a highly skilled and experienced Customer Relationship Professional to join our organization. In this role, you will be responsible for developing and maintaining strong relationships with existing customers through regular communication and follow-up.

Key Responsibilities:

  • Understand customer needs and preferences to offer tailored solutions.
  • Identify opportunities to increase revenue through cross-selling and upselling.
  • Manage customer data and activity records using CRM software.
  • Respond promptly and effectively to customer queries and complaints.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in a customer-facing role with a track record of achieving customer satisfaction.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills with the ability to manage multiple tasks and priorities.


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