Head of Customer Retention
3 weeks ago
About Us
Iimjobs.com is an exclusive job board catering to mid to senior management jobs in India. We feature some of the best jobs in various sectors, including Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations.
We promise to offer exciting work atmosphere, opportunities, and exposure to our team members. As a Cross-Sell and Upsell Specialist, you will play a crucial role in increasing the Customer Life Cycle Value at organization level.
Job Responsibilities:
- Increase the Customer Life Cycle Value at organization level
- Handle and train a team to develop relationships with the customers
- Reduce the Churn rate/ Increase the Renewal Rate
- Upsell /Cross-sell and develop a more valuable and symbiotic association with the companies
Key Requirements:
- 8-10 years of experience
- MBA from premier institutes
Estimated Salary: ₹12,00,000 - ₹15,00,000 per annum.
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