Head of Customer Retention
4 days ago
Iimjobs.com Overview:
We are a leading job board in India, connecting job seekers with premium job opportunities across various sectors. Our mission is to provide a platform where job seekers can find their dream job and companies can find the best talent.
Job Description:
As a Customer Success Head, you will be responsible for driving customer retention and growth through effective relationship-building, strategic planning, and execution. You will lead a team of CS professionals to achieve business objectives, including increasing customer lifetime value, reducing churn rate, and upselling/cross-selling products.
The ideal candidate should possess excellent leadership skills, strong analytical abilities, and outstanding communication skills. They should be able to work collaboratively with cross-functional teams, think strategically, and drive results-oriented solutions.
This is an excellent opportunity for a seasoned professional looking to take on new challenges and contribute to the growth and success of Iimjobs.com.
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Customer Retention Strategist
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Customer Retention Strategist
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