Enterprise Relationship Builder

3 weeks ago


Bengaluru, Karnataka, India CloudSEK Full time
Job Description

We are looking for an experienced Enterprise Relationship Builder to join our team at CloudSEK. As a key member of our customer success team, you will be responsible for managing and nurturing relationships with our strategic clients, ensuring they derive maximum value from our cybersecurity solutions.

About the Role:

  • Identify opportunities for upselling and cross-selling CloudSEK's products and services.
  • Ensure on-time renewals and maintain a high customer retention rate.
  • Source referrals and participate in revenue generation activities.
  • Act as a security analyst, offering insights and recommendations based on threats generated by CloudSEK's platform.
  • Collaborate with customer security teams to ensure optimal usage of CloudSEK's solutions.

Requirements:

  • 5+ years of experience in customer success, account management, or a related role in the cybersecurity industry.
  • Strong understanding of cybersecurity principles, threat intelligence, and digital risk management.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Proven track record of achieving customer success goals and driving revenue growth.
  • Ability to work independently and manage multiple accounts simultaneously.

What We Offer:

  • A competitive salary of $120,000 per annum.
  • A dynamic and collaborative work environment.
  • Continuous learning and professional development opportunities.
  • A generous benefits package, including flexible working hours, unlimited snacks and drinks, and regular team-building activities.


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