Relationship Associate, Agent Partnership

1 month ago


Ahmedabad, Gujarat, India Flywire Full time
The Opportunity

We are seeking a Relationship Associate to drive the delivery and execution of our solution to partner Education Agents in India. The RA will work with the Agent Partnership team in the execution of strategies and tactics designed to increase payer growth, improve retention, identify opportunities for improvement, provide accurate and timely client issue resolution and improve revenue by assuring clients promote the Flywire Payment Solution effectively and timely.

Key Responsibilities
  • Handling day-to-day forex transactions operations management for the division
  • Call and connect with the leads provided by clients for sales conversions
  • Create strategic plans for each client and groups of clients to maximize utilization and growth
  • Support the strategic account plans for each client and groups of clients to maximize utilization, growth and revenue
  • Initiate dialog and build relationships with crucial points of contact
  • Manage new client end-to-end for support
  • Present products and services to customers timely in an informative, educational, and consultative manner
  • Organize materials and plan territory maps for marketing plans
  • Support and uncover cross-sell opportunities with existing clients
  • Drive revenue/payer/money moved growth activities and objectives
  • Maintain effective communications with client administrators across multiple offices
Qualifications
  • At least graduate or above
  • 3-4 years of experience in sales and relationship management
  • Ability to handle pressure and past success in handling sales targets
  • Industry experience in International student fees Payments preferably with a Forex Exchange organization
  • Willingness to travel (less than 10%)
  • Excellent written and verbal communication skills
  • Skilled in all office systems including Word, Excel, Powerpoint, etc.
What We Offer
  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program
  • Dynamic & Global Team
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes)
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days
  • Great Talent & Development Programs


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