Customer Support Representative

3 days ago


Noida, Uttar Pradesh, India Times Internet Full time
About the Job

At Times Internet, we are creating innovative digital products that make a difference in people's lives. We are looking for talented individuals to join our team as Customer Support Representatives. This is a 6-month contract position.

Key Responsibilities

We are seeking someone who can provide exceptional support to our customers via live chat, email, and voice support. The ideal candidate will be able to address queries, resolve issues, and troubleshoot problems with ease.

Requirements
  • Bachelor's degree from any stream
  • Minimum 2 years of experience in international processes (certification is an added advantage)
  • Fluent in written and spoken English
  • Good knowledge of MS Excel & G-Suite
Benefits

This role offers a competitive salary of $25,000 per year, which is equivalent to approximately ₹18 lakhs. Additionally, you will have the opportunity to work with a dynamic team, learn new skills, and grow professionally.

About Us

Times Internet is India's largest digital products company, with a significant presence across various categories. Our portfolio features market-leading brands such as TOI, ET, NBT, Cricbuzz, Times Prime, and more. We strongly promote inclusivity and diversity and are proud to have achieved overall gender pay parity in 2018.



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