Customer Service Representative

3 weeks ago


Noida, Uttar Pradesh, India iQor Full time

We are a leading business process outsourcing company, iQor, seeking a polite and professional Customer Service Representative to join our team in Noida, Uttar Pradesh, India.

The ideal candidate will have excellent communication skills and the ability to provide remarkable service to clients' customers via phone. A high volume of inbound calls/chats can be handled, and the goal is to create a positive experience for each customer.

Key Responsibilities:

  • Comprehend customer messages to understand the reason for their call/chat
  • Address all inquiries and provide an accurate and efficient response
  • Work with a team to resolve customer issues and concerns

Requirements:

  • Bachelor's degree or equivalent work experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment

Benefits:

  • A competitive salary of approximately ₹150,000 - ₹200,000 per annum
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Location: Noida, Uttar Pradesh, India. The selected candidate will be required to work from our office in Noida.



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