Customer Service Representative
1 week ago
We are a leading real estate consulting company in India, dedicated to providing exceptional customer service to our clients.
Job Title: Customer Service RepresentativeEstimated Salary: ₹250,000 - ₹350,000 per annumThis role is ideal for an individual with excellent communication and interpersonal skills. As a Customer Service Representative at Investors Clinic Infratech Private Limited, you will be responsible for:
- Welcoming visitors: Greet and direct visitors appropriately, ensuring they feel welcome and supported throughout their visit.
- Notifying company personnel: Inform relevant staff members of visitor arrival, facilitating smooth communication and collaboration.
- Maintaining security: Monitor the reception area, adhering to established procedures and protocols to maintain a secure environment.
- Providing information: Respond to visitor inquiries, either by answering or referring them to relevant resources, ensuring they have the necessary information to proceed.
- Directing visitors: Utilize employee and department directories to guide visitors to their desired destination, enhancing their overall experience.
- Maintaining security systems: Follow procedures and guidelines for operating telecommunications systems, including house phones and console operations.
- Keeping the reception area clean: Ensure the reception area remains tidy and organized, adhering to established rules and regulations.
- Supporting team continuity: Document and communicate actions, irregularities, and ongoing needs to ensure seamless collaboration among work teams.
To excel in this role, you should possess:
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Familiarity with basic office software and technology.
We offer a competitive salary range of ₹250,000 - ₹350,000 per annum, commensurate with experience. Additionally, you will enjoy:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- Recognition and rewards for outstanding performance.
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