HR Services Professional – Global Support Center

3 weeks ago


Gurgaon, Haryana, India Ameriprise Financial Full time

HR Services Analyst Role Overview

The HR Services Analyst provides support to employees on various HR topics, including payroll, benefits, and human resources. This role requires excellent customer service skills, knowledge of HR practices, and the ability to educate employees on self-service tools and resources.

Key Responsibilities

  • Provide timely and accurate responses to employee inquiries via phone, chat, web portal, or email.
  • Utilize available tools and knowledge to provide education and coaching to employees on HR topics.
  • Proactively identify and escalate complex inquiries/issues to the appropriate escalation point for research and resolution.
  • Solve problems through active listening, troubleshooting, and critical thinking.
  • Collaborate with colleagues to improve processes and drive efficiencies.

Required Qualifications

  • 1+ years of customer service experience.
  • Proficiency with MS Office suite of software.
  • Organized with strong attention to detail.
  • Ability to multi-task and demonstrate strong follow-through.

About Ameriprise India LLP

Ameriprise India LLP is a U.S.-based financial planning company with a global presence. We offer a collaborative culture that rewards individual contributions and provides opportunities for professional growth.



  • Gurgaon, Haryana, India Ameriprise Financial Full time

    Job SummaryThe HR Services Analyst role is a vital part of our Global HR Service Center, providing expert support to employees on key HR topics. As a key point of contact, you will deliver exceptional customer service, responding to inquiries and providing education and coaching to employees on HR-related matters. Your passion for customer service and...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    PurposeTo support the HR Teams globally with HR administrative tasks throughout the employee life cycle.ResponsibilitiesMaintain employee data within the HR system.Maintain personnel files in compliance with applicable laws and internal standards.Support new hire onboarding and background check processes.Deliver audit support on personal files and...

  • HR Support Specialist

    2 weeks ago


    Gurgaon, Haryana, India Ameriprise Financial Full time

    The HR Services Analyst role is a critical position within our Global HR Service Center. As the first point of contact for employees, you will provide accurate and timely responses to questions and inquiries related to basic payroll, benefits, and human resources topics.Key ResponsibilitiesRespond to employee questions and inquiries via phone, chat, web...


  • Gurgaon, Haryana, India Ameriprise Financial Full time

    Job SummaryThe HR Services Analyst provides critical support to employees by serving as the first point of contact for all inquiries related to basic payroll, benefits, and human resources topics within the Global HR Service Center. This role requires a unique blend of customer service skills and knowledge of human resources to respond to questions and...


  • Gurgaon, Haryana, India Ameriprise Financial Full time

    Job SummaryThe HR Services Analyst provides critical support to employees by serving as the first point of contact for all questions related to basic payroll, benefits, and human resources topics within our Global HR Service Center. This role requires a unique blend of customer service skills and knowledge of human resources to quickly and accurately respond...


  • Gurgaon, Haryana, India Ameriprise Financial Full time

    Job Summary We are seeking a skilled HR Services Analyst to join our Global HR Service Center team. As a key member of our team, you will provide exceptional customer service to employees, responding to their inquiries and concerns related to payroll, benefits, and human resources topics. Your passion for customer service and knowledge of human resources...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    Job SummaryAs a Global HR Operations Support Specialist at Boston Consulting Group, you will play a vital role in ensuring the smooth operation of our HR systems and processes. You will be responsible for maintaining employee data, managing personnel files, and providing administrative support to the HR team.Key Responsibilities• Enter and maintain...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    Company OverviewBoston Consulting Group (BCG) is a global management consulting firm that has been pioneering strategy consulting for over 50 years. We are known for our expertise in helping organizations navigate complex challenges and drive growth through innovation and transformation.We are committed to supporting our clients in achieving their goals, and...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    Job SummaryWe are seeking a skilled Global HR Operations Specialist to join our team. As a key member of our HR Shared Services team, you will provide critical support to our HR teams globally, ensuring seamless HR administrative processes throughout the employee life cycle.Key ResponsibilitiesEnter and maintain employee data within our HR system, ensuring...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    ROLE SUMMARYWe are seeking a skilled Global HR Operations Specialist to join our team. As an HR Assistant, you will provide critical support to our HR Teams globally, ensuring seamless HR administrative processes throughout the employee life cycle.KEY RESPONSIBILITIESMaintain accurate and up-to-date employee data within our HR system, including personal...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Global HR Operations Assistant to join our team. As a key member of our HR Shared Services team, you will provide administrative support to our HR teams globally, ensuring seamless employee life cycle management.Key ResponsibilitiesEnter and maintain employee data within our HR system, ensuring...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    ROLE DETAILSThis senior-level role focuses on leading the development and implementation of performance frameworks, quality standards, and governance practices across the Delhi, Costa Rica, and Lisbon hubs. As a key member of the Global HR Shared Services team, you will foster strong stakeholder relationships, drive continuous improvement, and ensure...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    KEY RESPONSIBILITIESLead the development and implementation of performance frameworks, quality standards, and governance practices across the Delhi, Costa Rica, and Lisbon hubs.Foster strong stakeholder relationships, drive continuous improvement, and ensure compliance and operational excellence, leveraging expertise in HR operations, process optimization,...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    ROLE SUMMARYAs an HR Operations Expert at Boston Consulting Group, you will be part of the HRSSC Team supporting the HR Teams globally with HR administrative support throughout the employee life cycle. The role involves working closely and directly with the Global HR Operations function team, ensuring that all formal employment conditions and documentation...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    KEY RESPONSIBILITIESAs a Senior Manager of HR Shared Services, you will be responsible for leading the development and implementation of performance frameworks, quality standards, and governance practices across the Delhi, Costa Rica, and Lisbon hubs. You will foster strong stakeholder relationships, drive continuous improvement, and ensure compliance and...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    KEY RESPONSIBILITIESAs a Senior Manager of HR Shared Services, you will lead the development and implementation of performance frameworks, quality standards, and governance practices across the Delhi, Costa Rica, and Lisbon hubs. You will foster strong stakeholder relationships, drive continuous improvement, and ensure compliance and operational excellence,...


  • Gurgaon, Haryana, India WNS Global Services Full time

    Job DescriptionFor a Service Desk Professional role at WNS Global Services, we are seeking an individual with extensive problem-solving and debugging skills.Experience with Microsoft technologies (C#, ASP .Net, MS SQL Server at the minimum) would be beneficial.A strong understanding of MS SQL Server is required, including the ability to write complex SQL...


  • Gurgaon, Haryana, India IN006 Induslynk Training Services Private Limited Full time

    Job SummaryAs the Head of our Global Talent Assessment Center of Expertise, you will be responsible for driving profitable growth and continued efficiencies to best meet the needs of our Assessment business. This includes building effective relationships with global market Leadership/SMEs and delivering on growth and profitability goals.The Center of...


  • Gurgaon, Haryana, India Ciena India Private Limited (non STPI) Full time

    Job OverviewCiena India Private Limited is seeking a highly skilled Global Technical Support Professional to join our team. This role will involve providing expert-level technical consultation to the Global Customer Care organization, analyzing customer cases to drive improvements to the Ciena Product Life Cycle process, and working closely with design and...


  • Gurgaon, Haryana, India Siemens Energy Full time

    Regional HR Services Management SpecialistAbout the RoleThis role is responsible for managing HR services across the region, ensuring efficient and effective delivery through an ecosystem of providers. Key responsibilities include employee onboarding and offboarding support, employee inquiries, people and organizational data management, and driving change...