Global HR Support Specialist

2 weeks ago


Gurgaon, Haryana, India Ameriprise Financial Full time
Job Summary

The HR Services Analyst role is a vital part of our Global HR Service Center, providing expert support to employees on key HR topics. As a key point of contact, you will deliver exceptional customer service, responding to inquiries and providing education and coaching to employees on HR-related matters. Your passion for customer service and knowledge of human resources will enable you to quickly and accurately resolve questions and issues, ensuring a positive experience for our employees.

Key Responsibilities
  • Provide timely and accurate responses to employee inquiries via phone, chat, web, or email.
  • Utilize available tools and knowledge to respond to questions and educate employees on HR-related topics.
  • Proactively identify and escalate complex issues to the appropriate escalation point for resolution.
  • Maintain the highest level of confidentiality and protect sensitive employee data.
  • Collaborate with the HR team to identify areas for process improvements and recommend changes to drive efficiencies and enhance the employee experience.

Requirements
  • 1+ years of customer service experience.
  • Proficiency in MS Office Suite and ability to learn new software applications.
  • Strong organizational and time management skills with attention to detail.
  • Excellent written and verbal communication skills.

Preferred Qualifications
  • Bachelor's degree in a related field of study.
  • Previous experience in HR service or contact center supporting HR, payroll, and/or benefits.
  • Experience with case management/CRM software.

About Ameriprise Financial
Ameriprise Financial has been dedicated to helping clients achieve their financial goals for over 125 years. As a global financial planning company, we offer a collaborative and inclusive culture, rewarding our team members for their contributions and providing opportunities to grow professionally and personally. We are an equal opportunity employer, committed to diversity and inclusion.

  • Gurgaon, Haryana, India Boston Consulting Group Full time

    Job SummaryAs a Global HR Operations Support Specialist at Boston Consulting Group, you will play a vital role in ensuring the smooth operation of our HR systems and processes. You will be responsible for maintaining employee data, managing personnel files, and providing administrative support to the HR team.Key Responsibilities• Enter and maintain...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    ROLE SUMMARYWe are seeking a skilled Global HR Operations Specialist to join our team. As an HR Assistant, you will provide critical support to our HR Teams globally, ensuring seamless HR administrative processes throughout the employee life cycle.KEY RESPONSIBILITIESMaintain accurate and up-to-date employee data within our HR system, including personal...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    Job SummaryWe are seeking a skilled Global HR Operations Specialist to join our team. As a key member of our HR Shared Services team, you will provide critical support to our HR teams globally, ensuring seamless HR administrative processes throughout the employee life cycle.Key ResponsibilitiesEnter and maintain employee data within our HR system, ensuring...


  • Gurgaon, Haryana, India Ameriprise Financial Full time

    Job SummaryThe HR Services Analyst provides critical support to employees by serving as the first point of contact for all questions related to basic payroll, benefits, and human resources topics within our Global HR Service Center. This role requires a unique blend of customer service skills and knowledge of human resources to quickly and accurately respond...


  • Gurgaon, Haryana, India GLG Full time

    Job Description:GLG is seeking a skilled Global Mobility Specialist to oversee all relocation and immigration matters at our company. As a key member of the HR Operations team, you will work cross-functionally and globally to consult with business leaders and stakeholders, providing expert guidance on workforce planning and relocation cases. Your primary...


  • Gurgaon, Haryana, India NTT DATA Services Full time

    Role OverviewNTT DATA Services is seeking a highly skilled HR Operations Specialist to join our team. As an HR Operations Specialist, you will play a critical role in supporting the recruitment process, ensuring seamless execution of hiring activities, and maintaining accurate HR information.Key ResponsibilitiesCoordinate the recruitment process, including...

  • Global Mobility

    4 weeks ago


    Gurgaon, Haryana, India GLG Full time

    GLG is seeking a skilled Global Mobility & Immigration Specialist to oversee all relocation and immigration matters. The ideal candidate will work cross-functionally and globally to consult with business leaders and stakeholders, providing information and advice to guide workforce planning.The Global Mobility & Immigration Specialist will take ownership of...


  • Gurgaon, Haryana, India GK HR Consulting India Private Limited Full time

    Job DescriptionWe are seeking a highly skilled HR Analytics Specialist to join our team at GK HR Consulting India Private Limited.Key Responsibilities:Develop and maintain HR analytics dashboards and reports to inform business decisions.Collaborate with the HR team to design and implement HR metrics and analytics initiatives.Provide data-driven insights to...

  • Global Mobility

    3 weeks ago


    Gurgaon, Haryana, India GLG Full time

    Global Mobility & Immigration SpecialistGLG is seeking a skilled Global Mobility & Immigration Specialist to join its HR Operations team. The ideal candidate will have a deep understanding of global mobility and immigration processes, with experience managing international relocation and immigration cases.Key Responsibilities:Manage all relocation and...


  • Gurgaon, Haryana, India IndiGo Full time

    Job Title: Global Mobility SpecialistDescription:International HR Professional sought for Global Mobility role.IndiGo is seeking an experienced Global Mobility Specialist to join our team. As a key member of the HR department, you will be responsible for supporting and strategizing the initiatives and processes for all international station launches and...

  • HR Generalist

    2 weeks ago


    Gurgaon, Haryana, India Orange Business Services Full time

    Job PurposeThe Global HR Support Specialist role is responsible for providing a single-point-of-contact support for handling all HR transactions, queries, and requests through case management tools and other areas.This role is also responsible for liaising with employees, managers, and local HR teams globally to help resolve queries.


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    ROLE SUMMARYAs an HR Operations Expert at Boston Consulting Group, you will be part of the HRSSC Team supporting the HR Teams globally with HR administrative support throughout the employee life cycle. The role involves working closely and directly with the Global HR Operations function team, ensuring that all formal employment conditions and documentation...


  • Gurgaon, Haryana, India Siemens Energy Full time

    Regional HR Services Management SpecialistAbout the RoleAs a Regional HR Services Management Specialist at Siemens Energy, you will play a crucial role in ensuring the efficient and effective delivery of HR services across the region. You will work closely with the Regional HR Services Lead and other stakeholders to manage and oversee HR operations, ensuring...

  • HR Support Specialist

    2 weeks ago


    Gurgaon, Haryana, India Ameriprise Financial Full time

    The HR Services Analyst role is a critical position within our Global HR Service Center. As the first point of contact for employees, you will provide accurate and timely responses to questions and inquiries related to basic payroll, benefits, and human resources topics.Key ResponsibilitiesRespond to employee questions and inquiries via phone, chat, web...


  • Gurgaon, Haryana, India ODINT Consulting Full time

    Job Title: Global Incorporation SpecialistLocation: Gurgaon (Udyog Vihar Phase V)Company Overview:ODINT Consulting is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their operations globally.Job Summary:The...


  • Gurgaon, Haryana, India Ericsson Full time

    About this opportunity:Ericsson is seeking a motivated HR Delivery Specialist to join our dynamic team. As an HR Delivery Specialist, you will effectively execute HR processes, perform analysis, and propose enhancements to our system. You will play a vital role in HR projects and manage relationships with our local vendors. You will have the opportunity to...


  • Gurgaon, Haryana, India Boston Consulting Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Global HR Operations Assistant to join our team. As a key member of our HR Shared Services team, you will provide administrative support to our HR teams globally, ensuring seamless employee life cycle management.Key ResponsibilitiesEnter and maintain employee data within our HR system, ensuring...


  • Gurgaon, Haryana, India Siemens Energy Full time

    Regional HR Services Management SpecialistAbout the RoleLocationIndia, Haryana, Gurugram, Remote vs. Office: Hybrid (Remote/Office)Company: Siemens Energy Industrial Turbomachinery India Private LimitedOrganization: Regional HubsBusiness Unit: Asia PacificFull / Part time: Full-timeExperience Level: Experienced ProfessionalA Snapshot of Your DayAs a Regional...


  • Gurgaon, Haryana, India IndiGo Full time

    Global Mobility SpecialistThis role involves supporting and strategizing initiatives for international station launches and employee movements. The ideal candidate will have 8-10 years of experience in global mobility and be comfortable working in a fast-paced environment.Key Responsibilities:Supporting and strategizing initiatives for international station...


  • Gurgaon, Haryana, India Talent Corner Full time

    Talent Corner is a forward-thinking HR solutions provider seeking an ambitious HR Assistant to join our dynamic team.As an HR Assistant, you will play a vital role in supporting the day-to-day operations of our organization. Key responsibilities include:Assisting in talent acquisition and recruitmentDeveloping and delivering training programsProviding...