Service Desk Professional

3 weeks ago


Gurgaon, Haryana, India WNS Global Services Full time

Job Description


For a Service Desk Professional role at WNS Global Services, we are seeking an individual with extensive problem-solving and debugging skills.


Experience with Microsoft technologies (C#, ASP .Net, MS SQL Server at the minimum) would be beneficial.


A strong understanding of MS SQL Server is required, including the ability to write complex SQL queries.


Familiarity with AWS and experience in providing services to agreed SLAs and OLAs is also expected.


Effective problem and incident management skills, as well as experience working in an ITIL environment, are necessary.


Qualifications

Engineering Graduate



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