Disability Leave Services Case Manager
2 weeks ago
About the Role
The Disability Leave Services (DLS) team at Amazon Dev Center India - Hyderabad is seeking a highly skilled and customer-centric Case Manager to join their team. In this role, you will provide exceptional support to employees navigating leave of absence and disability events, ensuring a seamless and connected experience.
Key Responsibilities
- Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees.
- Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws, and benefit plans as defined by Amazon.
- Leverage duration guidelines, best practice tools, and Amazon resources to support oversight of a leave event as appropriate.
- Critically assess and adjust the case management plan to an employee's changing needs.
- Address and respond to sensitive situations.
- Troubleshoot issues and seek to remove barriers before, during, or after a leave event.
- Respond to employee-impacting issues that may arise during the leave event and ensure the right communication occurs.
- Identify and solve problems that may arise, sometimes with limited information.
- Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace.
- Educate managers and business partners on employee concerns and needs prior to being off or returning back to work.
- Communicate regular updates to employees and stakeholders both verbally and in writing.
- Ensure compliance with standard work, federal/state regulations, and company policy.
- Maintain system records to ensure accurate and timely information/documentation.
- Consult, coordinate, and partner with our third-party administrator, HR, Safety, Legal, Payroll, Benefits, team members, and other departments/systems as appropriate.
- Other duties as assigned.
Requirements
- 3+ years of human resources experience
- Experience with HR processes and systems
- Bachelor's degree is minimum
Preferred Qualifications
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
- Experience with process improvement and stakeholder management
-
Amazon Disability Leave Services Case Manager
3 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full timeJob SummaryWe are seeking a highly skilled Case Manager to join our Disability Leave Services team at Amazon Dev Center India - Hyderabad - A85. As a Case Manager, you will be responsible for providing holistic case management services to Amazon employees, including reviewing medical documentation, applying benefits, and responding to changing...
-
Clinical Consultant
4 weeks ago
Hyderabad, Telangana, India ADCI - HYD 15 SEZ Full timeJob SummaryAt ADCI - HYD 15 SEZ, we are committed to creating a workplace where every employee can thrive. As a Clinical Consultant, you will play a critical role in providing medical evaluations and clinical services to our Disability Leave Services organization. Your expertise will help us make informed decisions about employee leave and disability cases,...
-
Clinical Consultant
4 weeks ago
Hyderabad, Telangana, India ADCI - HYD 15 SEZ Full timeJob SummaryAt ADCI - HYD 15 SEZ, we are committed to providing exceptional support to our employees and applicants. We are seeking a highly motivated and experienced Clinical Consultant to join our Disability Leave Services team.Key ResponsibilitiesProvide medical evaluations and clinical services to support disability and leave case management.Serve as a...
-
Clinical Consultant
3 weeks ago
Hyderabad, Telangana, India ADCI - HYD 15 SEZ Full timeJob SummaryAt ADCI - HYD 15 SEZ, we strive to create a work environment that values exceptional talent and expertise. We are seeking a highly motivated Clinical Consultant to join our Disability Leave Services (DLS) team. This role offers a unique opportunity to leverage your clinical expertise and make a meaningful impact on the lives of Amazon employees...
-
LOA Case Manager
4 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full timeJob Title: LOA Case ManagerThis is a unique opportunity to join the Disability Leave Services team at Amazon as a LOA Case Manager. As a key member of our team, you will play a critical role in delivering exceptional case management services to Amazon employees, applicants, job seekers, and candidates globally.About the Role:The LOA Case Manager will be...
-
LOA Case Manager
4 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full timeJob Title: LOA Case ManagerThis is a unique opportunity to join the Disability Leave Services team at Amazon Dev Center India - Hyderabad - A85 as a LOA Case Manager. As a key member of our team, you will play a crucial role in providing exceptional support to employees and managers regarding leave of absence and disability events.Key...
-
Accommodation Case Manager
2 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full timeJob SummaryWe are seeking a highly skilled Accommodation Case Manager to join our Disability & Leave Services Team at Amazon Dev Center India - Hyderabad - A85. As a key member of our team, you will provide case management services for employees with accommodation requests related to life events.Key ResponsibilitiesInitiate and respond to inquiries about...
-
Clinical Case Manager
2 weeks ago
Hyderabad, Telangana, India ADCI - HYD 15 SEZ Full timeAbout the RoleWe are seeking a highly motivated Clinical Consultant to join our Disability Leave Services (DLS) team. As a Clinical Consultant, you will provide clinical expertise and guidance to our case managers, assisting with the assessment and management of employee disabilities and leave of absence claims.Key ResponsibilitiesProvide medical evaluations...
-
LOA Case Manager
2 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full timeJob SummaryThis role is part of the rekindle returnship program. Note: For more details on the rekindle program, please visit - This is a contractual role for 12 months.At Amazon, we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven...
-
Amazon Case Manager
3 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeJob SummaryWe are seeking a highly skilled and dedicated Case Manager to join our Disability Leave Services (DLS) team at Amazon Dev Center India - Hyderabad. As a Case Manager, you will play a critical role in providing exceptional customer service to Amazon employees, applicants, job seekers, and candidates globally.The DLS Case Manager provides case...
-
LOA Case Manager
4 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeJob Title: LOA Case ManagerWe are seeking a highly skilled LOA Case Manager to join our Disability Leave Services team at Amazon Dev Center India - Hyderabad. As a key member of our team, you will play a critical role in providing exceptional support to Amazon employees and applicants worldwide.Job Summary:The LOA Case Manager will be responsible for...
-
LOA Case Manager
2 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeKey Responsibilities:We are seeking a skilled Leave of Absence Specialist to join our Disability Leave Services team. If you'd like to help us build a best-in-class professional services program, this role is for you.The DLS Leave of Absence Specialist provides case management for all types of leave of absence and disability life events. This role requires a...
-
ACM Consultant
4 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full timeJob SummaryThis is a contractual role for 12 months and requires working in night shifts. At Amazon, we believe every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help the Disability Leave Services (DLS) team build a...
-
ACM Consultant
2 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full timeJob DescriptionThis is a contractual role for 12 months and requires working in night shifts. At Amazon, we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. This is your chance to make history by joining the amazing Disability &...
-
US Benefits and Leaves Specialist
3 weeks ago
Hyderabad, Telangana, India 2coms Full timeUS Benefits and Leaves SpecialistAt 2coms, we are seeking a highly skilled US Benefits and Leaves Specialist to join our team. As a key member of our HR department, you will be responsible for managing various benefits and leaves, including Workers Compensation, Military FMLA, NonMedical leaves, and Employment status. Your expertise will be essential in...
-
US Benefits Specialist
4 weeks ago
Hyderabad, Telangana, India 2coms Full timeUS Benefits – Leaves Job DescriptionAt 2coms, we are seeking a highly skilled US Benefits – Leaves professional to join our team. The ideal candidate will have expertise in managing employee benefits, leaves, and related administrative tasks.Key Responsibilities:Manage employee leaves, including continuous, intermittent, and workers' compensation...
-
US Benefits Leave Specialist
2 weeks ago
Hyderabad, Telangana, India 2coms Full timeAt 2coms, we're seeking a skilled US Benefits Leave Specialist to join our team. In this role, you'll work on a wide range of benefits-related tasks, including leave management, workers' compensation, and disability claims.Key Responsibilities:Manage leave requests, including continuous, intermittent, and military leaves.Process workers' compensation claims...
-
US Benefits and Leaves Specialist
3 weeks ago
Hyderabad, Telangana, India 2coms Full timeUS Benefits and Leaves RoleAt 2coms, we are seeking a skilled US Benefits and Leaves Specialist to join our team. The successful candidate will be responsible for managing employee leaves, benefits, and compensation. Key responsibilities include working on continuous intermittent workers' compensation, military FMLA non-medical leaves, employment status, job...
-
US Benefits Specialist
4 weeks ago
Hyderabad, Telangana, India 2coms Full timeUS Benefits – Leaves Job DescriptionAs a US Benefits Specialist, you will work on various types of leaves, including Continuous, Intermittent, Workers Compensation, Military, FMLA, Non-Medical leaves, Employment status, Job Description, and ADA claims.You will be responsible for working on leave of Absence, return from leave with or without restrictions,...
-
US Benefits and Leaves Specialist
4 weeks ago
Hyderabad, Telangana, India 2coms Full timeJob SummaryWe are seeking a skilled US Benefits and Leaves Specialist to join our team at 2coms. In this role, you will be responsible for managing employee leaves, benefits, and compensation.Key ResponsibilitiesManage employee leaves, including FMLA, disability, and workers' compensationProcess benefits, including health insurance, life insurance, and...