
Business Operations Generalist
6 days ago
We are seeking a Chief of Staff to work closely with our CEO on cross-functional initiatives. This is a true business generalist role that involves solving high-impact problems, managing key partnerships, and supporting HR and org level initiatives.
The role will involve working with different business functions to drive execution and deliver outcomes. You will collaborate with Sales on initiatives to maximise revenue, work closely with Customer Success to drive outcomes on critical KPIs, own and drive key partnerships, lead company-wide initiatives, and support strategic hiring efforts.
You will also design and maintain key business metrics and dashboards, ensuring accurate, actionable data is available for decision-making.
Key Responsibilities- Solve high-impact, cross-functional problems that don't have clear owners.
- Collaborate with Sales on initiatives to maximise revenue.
- Work closely with Customer Success to drive outcomes on critical KPIs.
- Own and drive key partnerships.
- Lead company-wide initiatives.
- Support strategic hiring efforts.
- Design and maintain key business metrics and dashboards.
- 2+ years of early stage startup experience on the business side.
- Love all things business and sales.
- Can context-switch between domains without losing depth.
- Comfortable with early stage startup imperfections.
- Extremely high agency and adaptability to make things happen.
We are a SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. Our purpose is about personal transformation, wealth creation, and winning together.
We have 5 core values: Go Above And Beyond, Making Things Happen, Say It Like It Is, Progress Over Perfection, and Don't Take Yourself Seriously, Take Your Work Seriously.
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