Channel Partner Ecosystem Support Specialist

3 days ago


Kannur, Kerala, India beBeeOperational Full time US$ 60,000 - US$ 1,00,000

We are seeking a forward-thinking, enthusiastic and experienced professional to support the channel partner ecosystem. The successful candidate will be responsible for providing operational support to both internal channel teams and external partners by responding to and managing inbound requests and inquiries relating to our partner program.

Your Impact
  • Provide broad-based operational support to our partner program, particularly by responding to inbound requests from channel partners and internal stakeholders.
  • Act as liaison for the Global Operations team with cross-functional teams such as Finance, Sales Ops, Data Governance and IT.
  • Lead and support the defining, implementation and enablement of business process improvements.
  • Initiate and establish strong partnerships with key stakeholders at all levels in the organization to ensure alignment and ongoing effectiveness.
Qualifications
  • Relevant 4+ years' experience managing, investigating and resolving high-volume cases using an email-based ticketing system or similar.
  • Strong customer service skills and attention to detail.
  • Effective communication skills for all levels in the organization, with solid verbal, written and presentation skills.
  • Experience collaborating with cross-functional teams.


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