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Strategic Business Development Manager
1 month ago
A strategic role at Airtel requiring a seasoned Business Manager to drive key performance indicators, foster partner satisfaction, and align business strategies with organizational goals.
Responsibilities:- Implement process mapping and management, ensuring efficient operations and identifying areas for improvement.
- Leverage expertise in application and ID management to enhance hosted solutions.
- Develop and maintain strong relationships with partners, fostering open communication and driving business growth.
- Lead large teams, providing guidance and mentorship to ensure high-quality delivery.
- Conduct root cause analysis, understanding trends, and implementing data-driven solutions to optimize business outcomes.
- Must possess 6+ years of experience in BPO/Telecom, with a minimum of 3 years in leadership roles.
- Graduate or postgraduate degree required; proficiency in English, Hindi, and regional languages essential.
- Demonstrated expertise in call center skill sets, routing technology, and WFM semantics.
Rupees 15-20 lakhs per annum, commensurate with experience and qualifications.
